Joan Chechak
Caregiver
Carnegie,PA
Summary
Courteous professional with substantial experience in Customer Service industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 5+ years of experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Personal Care Associate 2
Country Meadows Retirement Communities
Bridgeville, PA
08.2018 - Current
- Transported individuals to events and activities, medical appointments and shopping trips.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained frequent supervision of residents unable to call for assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Cashier
Dollar Tree
Carnegie, PA
03.2018 - 07.2018
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Reviewed new promotions and monitored price changes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Processed customer refunds and exchanges according to established guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Cashier , Stock, Produce
Shop N Save
Carrick, PA
02.2012 - 02.2013
- Helped customers complete purchases, locate items and join reward programs.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Pleasantly greeted customers and provided prompt and courteous service.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Checked for outdated and overripe grocery items and removed from inventory.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Cashier, Stock
TJ Maxx
Bridgeville, PA
06.2011 - 11.2011
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked and pulled defective or expired products from shelves.
- Conducted periodic inventory inspections and reported out-of-stock items.
- Reviewed new promotions and monitored price changes.
- Conducted inventory and restocked items throughout day.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Tallied cash drawer at beginning and end of each work shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Completed physical inventory counts each month.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Answered customer questions and provided detailed product information.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Addressed customer needs and made product recommendations to increase sales.
- Processed customer refunds and exchanges according to established guidelines.
- Welcomed customers and helped determine their needs.
- Created price tags and merchandise signs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers entering store and responded promptly to customer needs.
Crew Member
Chuck E Cheese
Bridgeville, PA
02.2011 - 05.2011
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Became familiar with products to answer questions and make suggestions.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
Skills
State regulations knowledge
Timeline
Personal Care Associate 2
Country Meadows Retirement Communities
08.2018 - Current
Cashier
Dollar Tree
03.2018 - 07.2018
Cashier , Stock, Produce
Shop N Save
02.2012 - 02.2013
Cashier, Stock
TJ Maxx
06.2011 - 11.2011
Crew Member
Chuck E Cheese
02.2011 - 05.2011
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