Joan Cline
W
West Palm Beach,FL
Overview
21
21
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Driver
Lyft Driver Hub
West Palm Beach, United States
08.2022 - 11.2022
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Verified daily deliveries against shipping instructions before delivering to customers.
Aide Assistant
Papa Pal
West Palm Beach, United States
04.2022 - 11.2022
Office Manager
Niagara Gutter Inc
North Tonawanda, United States
06.2018 - 04.2022
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Delivered performance reviews, recommending additional training or advancements.
- Sourced vendors for special project needs and negotiated contracts.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated special projects and managed schedules.
Interpretor and Translator
International Institute Of Buffalo
Buffalo , NY
05.2015 - 07.2018
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
- Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
- Replicated flow, style and overall meaning of original texts.
- Updated existing translations to meet contemporary trends in communication.
- Translated documents for research departments, supporting data collection and reporting.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction and understanding.
- Provided verbal summaries of non-English documents to diverse audiences.
- Repeated and restructured complex translations to optimize understanding.
- Worked with other translators to facilitate real time conversations.
- Supported operations by translating key departmental documents and internal communications.
Interpreter
Language Services Associates Inc.
Philadelphia, PA
11.2008 - 02.2018
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest and suspects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided language translation and customer service skills to clients in [Type] business sectors.
- Maintained message content, tone and emotion as closely as possible.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Worked flexible hours across night, weekend and holiday shifts.
Nanny
Gattuso Family
Williamville, NY
08.2006 - 11.2006
Hairstylist
Hair By Ray
Rockville, MD
06.2002 - 07.2006
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed in-home services for elderly clients unable to travel to salon.
Education
High School Diploma -
Kamahuha High School
Murang'a,Kenya 01.1994 - 11.1998
High School Diploma -
Adorable Beauty School
Nairobi Kenya 01.2009 - 10.2009
MicroSoft
Fornex Computer School
Nairobi,Kenya 06.2000 - 06.2001
Montgomery Beauty School
Silver Spring, MD 01.2002 - 07.2003
Skills
GPS and route planning
City and non-city driving
Order picking and processing
Product expertise
Nail treatments
Facials and makeup applications
Cuticle trimming safety knowledge
Male and female haircutting knowledge
Sales expertise
Clear communication
Esthetics
QuickBooks proficiency
Hair conditioning and styling
Manicures and pedicures
Wig cleaning and styling
Hair coloring expert
Bleaching, dyeing and tinting
Customer consultation
Standard waxing understanding
Active Listening
Written Communication
First Aid/CPR
Self-Motivated
Fluent in [Swahili and Kikuyu]
Proofreading skills
Document review
Acting
Acting familiarity
Swahili and Kikuyu
I was born and raised in Kenya, my mother tongue is Kikuyu, which I am fluent, and the national language for Kenya, is Swahili which I also fluent.
I was have been privilege to work as an interpreter and translator because of my fluency in both languages.
Timeline
Driver
Lyft Driver Hub
08.2022 - 11.2022
Aide Assistant
Papa Pal
04.2022 - 11.2022
Office Manager
Niagara Gutter Inc
06.2018 - 04.2022
Interpretor and Translator
International Institute Of Buffalo
05.2015 - 07.2018
High School Diploma -
Adorable Beauty School
01.2009 - 10.2009
Interpreter
Language Services Associates Inc.
11.2008 - 02.2018
Nanny
Gattuso Family
08.2006 - 11.2006
Hairstylist
Hair By Ray
06.2002 - 07.2006
Montgomery Beauty School
01.2002 - 07.2003
MicroSoft
Fornex Computer School
06.2000 - 06.2001
High School Diploma -
Kamahuha High School
01.1994 - 11.1998