Joan Cordero
BRONX,NEW YORK
Summary
QUALIFICATIONS PROFILE Dedicated, service-oriented, and results-focused professional, offering a passionate commitment to law enforcement and criminal justice. Expert at directive and policy implementation. Adeptly recognizing areas of improvement and opportunities to work with leadership initiating innovative procedures to obtain set-forth goals and objectives. Well-versed in handling conflict resolution. Equipped with articulate communication, and interpersonal skills in building positive and long-term relationships with colleagues and professionals of all levels. Seasoned officer with a record of good conduct and attendance, capable of seamlessly working throughout
Overview
7
7
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Correction Officer
NYC Department Of Correction
Queens, NY
06.2016 - Current
- Read, comprehend and implement daily directives
- Perform regular head counts for all inmates within a section of the facility
- Supervise inmate meals, visits, recreational programs, and other congregate activities
- Inspects assigned areas for conditions which threaten safety and security; conducts searches to detect contraband
- Complete forms and reports; maintains appropriate logs
- Communicate with other area Correction Officers to exchange pertinent information
- Issue verbal orders, announcements, and explanations to inmates
- Observe inmates and makes recommendations concerning medical and/or psychiatric referrals
- Safeguard Departmental supplies and equipment
- Manage confrontational situations, mitigate and maintain security of facility
- Monitor inmate and detained persons behaviors and report any activity deemed unusual to ensure the safety of the facility, for staff and inmates alike
- Escort inmates within and outside of the facility including their transportation in department vehicles
- PREA data collection; preparation of investigation materials for referral to legal
- Experienced with creating documentations and presenting through the appropriate channels, required in para-military agency
- Attend regular academy trainings on new safety mandates and to peak maintain physical fitness.
Education
Bachelor of Science - Criminal Justice
Monroe College
Bronx, NY 04.2012 - 08.2014
Associate Degree - Business Management
Globe Institute of Technology
New York, NY 01.2010 - 04.2012
Skills
- AREAS OF EXPERTISE
- Communication
- Analysis Training and Supervision Reports Writing Interviewing
- Documentation Interpretation of Directives Peer-Peer Mentorship
- Engagement Para-military Training
- Inmate Observation
- Inmate Accountability
- Contraband Inspections
- Strategic Planning
- Excellent Problem-Solving Skills
- De-Escalating Conflicts
- Ethical Standards of Conduct
- First Aid and CPR Certified
- Equipment Inspection
- Correctional Facility Procedures
- Firearm Operations
- Background Investigations
- Firearms Training
- Armory and Key Control
- Offender Counts
- Security Procedures
- Booking Procedures
- Hostage Negotiations
- Processing Court Documents
- Institutional Policies
- Recreational Activities
- Search Cells
- Medical Emergency Response
- Managing Unit Operations
- Health and Safety Regulations
- Negotiation
- Weapons
- Evidence Preservation
- Crisis Intervention Training
- Suicide Prevention Training
- Search and Seizure Procedures
- Defensive Techniques
- Physical Restraint
- Crime Prevention
- Emergency Situations
- Safety and Security
- Conflict Resolution Skills
- Surveillance
- Safety and Security Enforcement
- Nonviolent Intervention
- Transporting Logs
- Coordinate Transfers
- Emergency Protocol
Accomplishments
- Microsoft Office Applications Word, PowerPoint, Publisher, and Excel, Foreign Language,
Certification
CERTIFIED NYS INSTRUCTOR DEVELOPMENT COURSE (IDC). CERTIFIED NYS CRIMINAL INVESTIGATOR. (CPR) PEACE OFFICER FIREARMS QUALIFIED. CONFLICT RESOLUTION COUNSELING/MEDIATION.
Affiliations
Volunteer Officer, DOC Recruitment Unit for Youth Explorer Post 7, NYC Correction Firearms & Tactics Unit
Languages
Spanish
Native or Bilingual
Timeline
Correction Officer
NYC Department Of Correction
06.2016 - Current
Associate Degree - Business Management
Globe Institute of Technology
01.2010 - 04.2012
Bachelor of Science - Criminal Justice
Monroe College
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