Joan Demers Bittner
Aurora,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
English Tutor
Self-employed
03.2020 - Current
- Facilitate interactive learning experiences to engage students.
- Utilize technology, such as online resources and video conferencing, to provide engaging instruction.
- Developed student confidence through positive reinforcement strategies
Teaching Assistant-Special Needs
Owen Elementary School
10.2022 - 06.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Facilitated classroom activities to ensure that students were engaged and actively learning.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
- Maintained student confidentiality.
Teaching Assistant-Special Needs
Mill Street Elementary School
08.2019 - 05.2020
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Facilitated classroom activities to ensure that students were engaged and actively learning.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
- Maintained student confidentiality.
Teaching Assistant-Special Needs (Contract)
Mill Street Elementary School
10.2018 - 05.2019
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Facilitated classroom activities to ensure that students were engaged and actively learning.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted, observed and responded to children's needs, emergencies and conflicts while supervising classroom activities.
- Maintained student confidentiality.
Receiver/Problem Solver
Amazon
03.2018 - 10.2018
- Received and sorted merchandise from vendors to distribute to fulfillment centers
- Resolved problems and issues with merchandise for Receivers to allow them to complete their tasks.
Retail Clerk
Meijer
03.2016 - 03.2018
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Prioritized helping customers over completing other routine tasks in store.
Marketing/Administrative Assistant
Select Staffing Agency
03.2012 - 01.2013
- Provided marketing and administrative assistance to the marketing department of a Chicago law firm.
- Assisted with various projects requested by the Chief Marketing & Business Development Officer.
- Prepared correspondence and reports, coordinated meetings and processed department invoices.
- Prepared marketing materials for events and meetings.
Executive Assistant
Scharf Banks Marmor LLC
06.2011 - 03.2012
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled incoming and outgoing mail, email and faxes.
Human Resources Clerk
DeVry University Online
11.2008 - 05.2011
- Provided administrative support to Human Resources Department.
- Entered new employee information in various systems.
- Directed Human Resources inquiries to appropriate personnel, and maintained employee files with discretion and confidentiality.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Received and responded to varied questions from employees and escalated difficult questions to higher-level human resource employees.
Education
Bachelor of Music With Studies in Music Business -
University of Massachusetts - Lowell
Lowell, MASkills
- Computer Proficiency and Microsoft Office
- Time Management and Organizational Skills
- Administrative Support
- Business Correspondence and Memos
- Schedule Management
- Confidentiality and Discretion
Timeline
Teaching Assistant-Special Needs
Owen Elementary School
10.2022 - 06.2023
English Tutor
Self-employed
03.2020 - Current
Teaching Assistant-Special Needs
Mill Street Elementary School
08.2019 - 05.2020
Teaching Assistant-Special Needs (Contract)
Mill Street Elementary School
10.2018 - 05.2019
Receiver/Problem Solver
Amazon
03.2018 - 10.2018
Retail Clerk
Meijer
03.2016 - 03.2018
Marketing/Administrative Assistant
Select Staffing Agency
03.2012 - 01.2013
Executive Assistant
Scharf Banks Marmor LLC
06.2011 - 03.2012
Human Resources Clerk
DeVry University Online
11.2008 - 05.2011
Bachelor of Music With Studies in Music Business -
University of Massachusetts - Lowell