Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Joan Doney

Kettle Falls,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Sales and Administration

Les Schwab Tire Center
07.2005 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Volunteer Emergency Medical Technician

Stevens County Sherrie’s Department
05.1997 - 09.2005
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.

Auto Licensing Clerk

Stevens County Auditor’s Office
02.1997 - 07.2005
  • Performed routine data entry or document management.
  • Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient document.
  • Updated operational records or licensing information using computer terminals.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Processed payments for Titles, car tabs and fees, maintained accurate cash drawers, issued receipts.

Education

Associate of Arts - Accounting And Business Management

Spokane Falls Community College
Spokane, WA
12.1998

Skills

  • Customer Needs Assessments
  • Speak Clearly
  • Green Screen
  • POS System Operations
  • High-Volume Environments
  • Good Listening Skills
  • Product and Service Sales
  • Store Opening and Closing
  • Retail Sales
  • Product Promotion
  • Retail Store Operations
  • Teamwork and Collaboration
  • Cash and till management

Hobbies

Outdoor enthusiasts who thoroughly enjoys gardening, canning, boating, camping and hiking. 

Timeline

Sales and Administration

Les Schwab Tire Center
07.2005 - Current

Volunteer Emergency Medical Technician

Stevens County Sherrie’s Department
05.1997 - 09.2005

Auto Licensing Clerk

Stevens County Auditor’s Office
02.1997 - 07.2005

Associate of Arts - Accounting And Business Management

Spokane Falls Community College

Similar Profiles

CREATE PROFILE
Joan Doney