Joan Harrington
Team Lead
Petersburg,VA
Summary
Dynamic Team Leader at Walmart with a proven track record in enhancing productivity and developing talent. Expert in team motivation and work planning, I successfully implemented efficient processes that improved performance metrics. Recognized for mentoring staff and fostering collaboration, driving teams to exceed goals while maintaining a positive work environment.
Overview
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Certification
Work History
Team Leader
Walmart
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma - General Business
Dinwiddie County Senior High School
Dinwiddie, VA06.1974
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Accomplishments
Recieved several VPI awards for promoting a single product for that month to produce as many sales as possible to get a employee of the month award.
Certification
National Registry of Foof Safety Professionals
Timeline
Team Leader
Walmart
High School Diploma - General Business
Dinwiddie County Senior High School