Joan Horton

I worked in a rework department where we took apart fork lifts and rebuilt them to new specifications.

And also worked on assembly line building fork lifts

• I worked in the hard coat department inspecting parts making sure they met quality guidelines

• Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
• Operated heat treat and finishing equipment safely and efficiently.
• Calibrated, tested, and adjusted machine settings or controls in preparation for operations.
• Read and interpreted blueprints and schematics for work to be performed.
• Maximized productivity by keeping detailed production records and identifying hold-ups.
• Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
• Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
• Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
• Discarded and rejected products, materials and equipment not conforming with specifications.
• Identified and helped resolve production problems, increasing output while reducing errors.
• Performed frequent visual inspections to root out tolerance and compliance issues.
• Identified defects during hourly checks.
• Monitored production operations for compliance with specifications and promptly reported defects.
• Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.

• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Maintained organized, presentable merchandise to drive continuous sales.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.

• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
• Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
• Oversaw, trained and encouraged fifteen sales associates, promoting culture of efficiency and performance.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Rotated merchandise and displays to feature new products and promotions.
• Rotated stock to ensure optimum appeal and minimize shrinkage.
• Supervised guests at front counter, answering questions regarding products.