JOAN MANLY
Woodway,TX
Summary
Detailed oriented administrative professional with cheerful people skills and public relations experience. "Confident and business-savvy with exceptional decision-making skills."
Overview
27
27
years of professional experience
Work History
Personal Assistant
Margie Allen
11.2016 - 05.2019
- Accounts Payable, pick up mail at post office, open mail, complete deposits for correct accounts, monthly bank reconciliations
- Filed and coordinated with a tax accountant
- Various other assignments requested by Mrs. Allen.
Tax Administrative Assistant
BKD, LLP
07.2011 - 10.2016
- Prepared monthly compilations for key clients.
- Processed bi-weekly payrolls for multiple clients and annual worker compensation audit.
- Communicated confidently with clients.
- Assembled quarterly and annual payroll reporting for clients.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Communicated effectively with team members regarding ongoing projects, ensuring all deadlines were met without compromising quality standards.
- Conducted follow-up with clients after filing their taxes to ensure satisfaction and address any unresolved issues or concerns.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Human Resource Administrator
Parrish, Moody & Fikes, p.c
06.1992 - 06.2011
- Maintained client and employee sensitive information confidentially
- Administered employee health, welfare and retirement plans
- Coordinated annual benefit enrollment
- Conducted new employee orientation
- Assisted with the firm's monthly billing
- Recommended policies and procedures
- Implemented and administered the online firm credit card processes
- Acted as firm liaison with outside vendors
- Resolved employee benefit claims with benefit providers
- Processed bi-weekly payroll
- Maintained confidential personnel files and data
- Represented the firm for unemployment claims
- Attended seminars to keep current on employment issues
- Recruited and managed individuals for various firm positions
- Prepared quarterly and annual payroll tax reports
- Worked directly with clients to resolve payroll and payroll tax issues
- Prepared firm accounts payable checks as requested
- Preformed monthly bookkeeping tasks.
Education
Associate's Degree, With Honors' - Micocomputer Applications
McLennan Community College
Waco, TX12.1993
Skills
- Please remember the following responsibilities and qualities:
- Administration
- Confidentiality
- Organization
- Client Relations
Certificate of HRCI
Professional In Human Resources (PHR) 2006 - 2018)
Timeline
Personal Assistant
Margie Allen
11.2016 - 05.2019
Tax Administrative Assistant
BKD, LLP
07.2011 - 10.2016
Human Resource Administrator
Parrish, Moody & Fikes, p.c
06.1992 - 06.2011
Associate's Degree, With Honors' - Micocomputer Applications
McLennan Community College
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