Summary
Overview
Work History
Education
Skills
Timeline
Communication
Leadership
OperationsManager

Joan Mendoza

Tracy,CA

Summary

Results-driven professional with expertise in operations management. I aim to create a positive and safe productive work environment while optimizing team performance. I am passionate about fostering team development and enhancing organizational efficiency through innovative solutions and cross-departmental collaboration.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

12
12
years of professional experience

Work History

Operations Manager

Amazon
03.2014 - 10.2025
  • Managed area managers with daily operations of multiple departments to maximize efficiency. Developed talented team members into promotional positions, overseen hiring, coaching and performance processes. Established operational policies, procedures, safety standards and objectives in alignment with organizational goals.
  • Amazon (SCK6)

Education

High School Diploma -

Oak Grove HS
San Jose, CA

Skills

  • Warehouse
  • Operations Management
  • Shift Planning
  • Communication
  • Problem-solving
  • Safety Leader
  • Team leadership
  • Operations management

Timeline

Operations Manager

Amazon
03.2014 - 10.2025

High School Diploma -

Oak Grove HS

Communication

Implemented new safety procedures that improved body mechanics and streamlined operations.

Leadership

Successfully led a team to exceed floor health performance goals while maintaining excellent leadership connection scores.
Joan Mendoza