Joan M. Marren
Teaneck,N.J.
Summary
Collaborative leader dedicated to partnering with colleagues to promote and facilitate an engaged and empowering culture that is highly committed to continuous learning and improvement. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Talented, highly effective and passionate nurse leader comfortable working with people at all levels in an organization.
Overview
54
54
years of professional experience
1
1
Certification
Work History
Owner, Consultant
Health Care Strategy and Practice
05.2013 - 12.2023
- Individual consulting practice providing support to home and community based organizations.
- Focused on strategy development, operational excellence and quality improvement of home and community based services
- Developed and maintained strong relationships with clients and professional colleagues. Provided services within the local NY area, mid-West and California.
Founding Member, Consultant
Quadrant Consulting, LLC
10.2014 - 12.2019
- Founding member of a consulting partnership of four experienced leaders in Home Care and Hospice services
- Focused on strategic development, operational excellence, and quality of home and community based services
- Provided short term project focused consultation and long term interim management services to home care organizations in the tri-state area.
- Company grew through word of mouth and reputation of principals involved.
Chief Operating Officer
VISITING NURSE SERVICE OF NEW YORK
04.1995 - 03.2013
- Oversaw strategic direction, service delivery, business and financial operations of all Visiting Nurse Service of New York provider service affiliates and subsidiaries, generating more than $1 billion in revenue
- Oversaw day-to-day operations across multiple subsidiary companies, interfacing with organizational leaders and Board members.
- Readily shared knowledge and fostered a culture of continuous learning and development across the organization.
- Guided teams through periods of significant change, providing clear communication and decisive leadership during transitions.
- Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
- Championed the adoption of new technology solutions to streamline operations, automate manual tasks, improve overall efficiency and care quality .
- Drove revenue growth with the successful launch of new products and services to meet customer needs.
- Established key performance indicators for each company and program to track progress towards organizational goals effectively.
- Instrumental in developing, testing and implementing the first iteration of New York State's Managed Long Term Care Program at VNSNY and growing it within the organization.
- Spearheaded development of leading edge clinical systems, new models of transitional and chronic care management, and robust quality infrastructure and measurement processes utilizing an evidence based practice improvement model. These initiatives contributed to significant organizational growth, financial success and quality enhancement.
President, VNSNY Home Care
Visiting Nurse Service of New York
01.2009 - 03.2013
- In January 2009, named President of VNSNY Home Care, the largest subsidiary of VNSNY, while retaining title and function of Chief Operating Officer of the entire VNSNY enterprise. Continued to enhance performance by implementing strategic plans and overseeing daily operations.
Vice President Clinical Services / Director of Patient Services
VNSNY HOME CARE
11.1987 - 03.1995
- Largest subsidiary of Visiting Nurse Service of New York, providing professional nursing, therapy, home health aide services and other specialized home health services. Largest home car agency of its kind in the nation.
- Planned, directed, coordinated and evaluated the agency’s clinical service program
- Administered agency’s Quality Management, Clinical Education and clinical program development activities.
- Significantly enhanced the quality improvement infrastructure and initiated the first automated quality data collection and measurement process across the organization.
Director of Special Projects
VNSNY HOME CARE
12.1986 - 11.1990
- Planned, developed, implemented and evaluated special projects for and/or in a supportive capacity to the Vice President for Operations
- Assumed responsibility of Director of Patient Services in absence of Vice President for Operations
- Managed budgets, timelines, and resources to ensure projects were completed on time and within budget constraints.
Director of Home Care
THE MOUNT SINAI HOSPITAL
03.1984 - 08.1986
- Administered the total operations of the hospital based certified home health agency with budget of $2.5 million
- Doubled agency's census, visits and staffing
- Expanded scope of service programs
Director of Home Care and Discharge Planning
OUR LADY OF MERCY MEDICAL CENTER
02.1980 - 03.1984
- Administered the total operations of the hospital's certified home health agency and discharge planning programs, including staffing, budgeting, cost reporting, maintenance of statistics and quality assurance
- Implemented major reorganization and work flow revisions
Assistant Director of Education
VISITING NURSE SERVICE OF NEW YORK
10.1977 - 02.1980
- Planned, implemented and evaluated orientation and ongoing inservice education programs for all professional field staff in seven district centers throughout Manhattan, Bronx and Queens
- Developed competency based programs of orientation for staff nurses and supervisors, and self-learning packages and evaluation tools to measure competencies
- Proposed and implemented major revision in staffing and budgeting of the Education Department
Patient Service Supervisor
VISITING NURSE SERVICE OF NEW YORK
10.1972 - 10.1977
- Implemented and evaluated the agency's patient service program in a geographic area within a district
- Supervised a multi-disciplinary staff with varied education and experience backgrounds
- Participated on agency committees to develop a problem-oriented record, standards of practice and job performance evaluation tools
- Assigned to a number of district centers servicing varied ethnic groups in Queens, Central Harlem, Upper West Side and Washington Heights
Staff Nurse, Department of Psychiatry
CITY HOSPITAL AT ELMHURST
07.1969 - 06.1970
- Served in staff and charge nurse roles on various units within the Department of Psychiatry, including Adolescent Services and the Women's Psychiatric Prison Unit.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Administered medications and treatments as required and monitored responses.
Education
M.Ed. - Community Health and Nursing Education
TEACHERS COLLEGE, COLUMBIA UNIVERSITY
New York, N.Y.01.1977
M.A. - Nursing Administration
TEACHERS COLLEGE, COLUMBIA UNIVERSITY
New York, N.Y.06.1976
B.S. - Nursing
HUNTER COLLEGE, CITY UNIVERSITY OF NEW YORK
New York, N.Y.06.1972
Diploma - Nursing
BELLEVUE-MILLS SCHOOLS OF NURSING
New York, N.Y.06.1969
Skills
- Relationship Building
- Operations Oversight
- Strategic Thinking
- Decision-Making
- Teamwork and Collaboration
- Team Leadership and Team Building
- Evidence Based Practice Improvement
- Verbal and written communication
Affiliations
- Home Care Association of New York State
- American Nurses Association
- American Public Health Association
- Visiting Nurse Associations of America (organization now defunct)
- Bellevue Alumnae Association
- Nursing Education Alumni Association, Teachers College, Columbia University
Professional Activities
- 2014 to present, Member, Board of Directors, THE GUTHRIE CLINIC; Secretary, 2022 to present, member Governance and Executive Compensation Committees
- 2014 to 2015 Member, Board of Directors, NURSES EDUCATIONAL FUNDS, INC; President, 2015 to present
- 2016 to 2024, Member, Board of Directors, Ozanam Hall Nursing Home of Queens
- 2008, 2013, Member, Board of Directors; Vice Chair, Governance Committee, VISITING NURSE ASSOCIATIONS OF AMERICA
Certification
NEW YORK STATE EDUCATION DEPARTMENT, License to practice professional nursing.
Honors & Awards
- 2011, Dr. Ildaura Murillo-Rhodes Nursing Leadership Award, NATIONAL ASSOCIATION OF HISPANIC NURSES-NY
- 2006, Distinguished Alumna Award, BELLEVUE SCHOOL OF NURSING
- 2004-2007, Executive Nurse Fellows Program, ROBERT WOOD JOHNSON FOUNDATION
- 1995, Ruth F. Wilson Award, HOME CARE ASSOCIATION OF NEW YORK STATE
- 1978, Winston Churchill Traveling Fellowship in Community Medicine, ENGLISH SPEAKING UNION OF THE UNITED STATES
- 1977, Annual Award for Outstanding Achievement and Professional Leadership, SIGMA THETA TAU, ALPHA ZETA CHAPTER, COLUMBIA UNIVERSITY
Presentations
- 2014, You Want Me to What?! – Leadership in Action, Embracing Change in a New World, 19th ANNUAL CONFERENCE FOR NURSE LEADERS and MANAGERS
- 2011, Implementing Care Standards and Innovations in Home Health Rehabilitation Services, HOME CARE 100 - EXECUTIVE MANAGEMENT CONFERENCE
- 2010, Co-presenter, Visiting Nurse Service of New York Transitional Care Collaborative, MEDICARE READMISSIONS SUMMIT
- 2010, Co-presenter, Implementing A Transitional Care Model Across Health Care Settings, INSTITUTE FOR HEALTHCARE IMPROVEMENT ANNUAL CONFERENCE
- 2009, Co-presenter, The Robert Wood Johnson Executive Nurse Fellows Program: Developing Strong Nurse Leadership in Healthcare, VISITING NURSE ASSOCIATION OF AMERICA ANNUAL CONFERENCE
- 2007, Improving Transitional Care for Home Health Care Patients with High Risk of Hospitalization, GERONTOLOGICAL SOCIETY OF AMERICA ANNUAL CONFERENCE
- 2007, A Model of Transitional Care Integrated Across Acute, Primary, and Home Care Settings, SOUTHWEST REGIONAL HOME CARE ANNUAL CONFERENCE
- 2007, International Guest Speaker and Presenter - Responding to the Challenge of Chronic Care Service Delivery, NEW SOUTH WALES, AUSTRALIA CHRONIC CARE & WINTER DEBRIEF FORUM
- 2006, Co-Keynote Speaker, Implementing Evidence Based Practices in the Home Health Setting: Challenges and Opportunities, UNIVERSITY OF IOWA – 13TH NATIONAL EVIDENCE BASED PRACTICES CONFERENCE
- 2005, Policy Impact on Aging: The Need to Advocate for Change, WESTCHESTER COUNTY PRE-WHITE HOUSE CONFERENCE ON AGING
Publications
- Marren, J., Rosati, R., 2025, Evidence-Based Practice Improvement in 10 Years: Challenges and Opportunities, a Business Perspective, Evidence-Based Practice Improvement, Merging Evidence-Based Practice and Quality Improvement, Rona F Levin and Bonnie Lauder, Editors, Springer Publishing Company, LLC
- Vetter, M., Marren, J., Lewis-Holman, S., 2013, Establishing a Questioning Practice Community, Teaching Evidence-based Practice in Nursing, 2nd ed.
- Rosenfeld, P., Rosati, R.J., Marren, J.M., 2012, Developing a Competency Tool for Home Health Care Nurse Managers, Home Health Care Management & Practice
- Russell, D., Rosati, R., Sobolewski, S., Marren, J., Rosenfeld, P., 2011, Implementing a Transitional Care Program for High-Risk Heart Failure Patients, Journal for Healthcare Quality
- Russell, D., Rosati, R.J., Rosenfeld, P., & Marren, J., 2011, Continuity in Home Health Care: Is Consistency in Nursing Personnel Associated with Better Patient Outcomes?, Journal for Healthcare Quality
- Levin, RF, Keefer, J, Marren, J, Vetter, MJ, Lauder, B & Sobolewski, S, 2010, Evidence-Based Practice Improvement (EBPI): Merging Two Paradigms, Journal of Nursing Care Quality
- Rosati, R.J., Marren, J.M., Davin, D.M. & Morgan, C.J., 2009, The Linkage Between Employee and Patient Satisfaction in Home Health Care, Journal for Healthcare Quality
- Ryvicker, M., Marren, J., Sobolewski, S., Acampora, T., Flannery, M., Buff, E., Hess, AM, Rosati, R., Schwartz, T., Feldman, P., 2008, Spreading Improvement Strategies Within a Large Home Health Organization, Journal for Healthcare Quality
- Levin RF, Vetter MJ, Chaya, J, Feldman H , Marren J, 2007, Building Bridges in Academic Nursing and Health Care Practice Settings, Journal of Professional Nursing
- Schumacher, K. L., Beck, C. A., & Marren, J., 2006, Making The Family Your Partner: Working With Family Caregivers of Older Adults, American Journal of Nursing
- Marren JM, 2006, Joan M Marren on Home Healthcare Quality; Interview by Deborah Flores and Margaret V McDonald, Journal for Healthcare Quality
- Marren, J. & Hess, A.M., 2006, Nursing Counts: Improving Wound Care Outcomes, American Journal of Nursing
- Marren, J. & Christianson, S., 2004, Horowitz’s Impact of Event Scale: An Assessment of Post Traumatic Stress in Older Adults, Try This: Best Practices in Nursing Care to Older Adults
- Schumacher, K. & Marren, J., 2004, Home Care Nursing for Older Adults: State of the Science, Nursing Clinics of North America
- Marren, J. & Hess, A.M., 2002, Microsystems in Health Care: Part I, Introduction and Recent Research, Joint Commission Journal Of Quality Improvement
- Sobolewski, S. & Marren, J., 2000, Home Care and the New Economy. Creating a New Model for Service Delivery, Journal of Long Term Home Health Care
- Marren, J. & McCarthy, A., 1998, The Difficult-to-Serve Client: An Overview, Home Care University
- Brown, J., Griffin, M., Ray, W., Meredith, S., Beers, M., Marren, J., Robles, M., Stergachis, A., Wood, A., & Avorn, J., 1998, A Model for Improving Medication Use in Home Health Care Patients, Journal of the American Pharmaceutical Association
- Marren J., 1993, The Real World Experience: Death of Homebound Elderly Persons: Staff Views From the Front Lines, Pride Institute Journal of Long Term Home Health Care
- Marren J, Rodgers B, Dishon M., 1989, Home IV Therapy Benefit of the Catastrophic Coverage Act: Its Impact on Home Care Providers, Pride Institute Journal of Home Health Care
Timeline
Founding Member, Consultant
Quadrant Consulting, LLC
10.2014 - 12.2019
Owner, Consultant
Health Care Strategy and Practice
05.2013 - 12.2023
President, VNSNY Home Care
Visiting Nurse Service of New York
01.2009 - 03.2013
Chief Operating Officer
VISITING NURSE SERVICE OF NEW YORK
04.1995 - 03.2013
Vice President Clinical Services / Director of Patient Services
VNSNY HOME CARE
11.1987 - 03.1995
Director of Special Projects
VNSNY HOME CARE
12.1986 - 11.1990
Director of Home Care
THE MOUNT SINAI HOSPITAL
03.1984 - 08.1986
Director of Home Care and Discharge Planning
OUR LADY OF MERCY MEDICAL CENTER
02.1980 - 03.1984
Assistant Director of Education
VISITING NURSE SERVICE OF NEW YORK
10.1977 - 02.1980
Patient Service Supervisor
VISITING NURSE SERVICE OF NEW YORK
10.1972 - 10.1977
M.A. - Nursing Administration
TEACHERS COLLEGE, COLUMBIA UNIVERSITY
Diploma - Nursing
BELLEVUE-MILLS SCHOOLS OF NURSING
NEW YORK STATE EDUCATION DEPARTMENT, License to practice professional nursing.
M.Ed. - Community Health and Nursing Education
TEACHERS COLLEGE, COLUMBIA UNIVERSITY
B.S. - Nursing
HUNTER COLLEGE, CITY UNIVERSITY OF NEW YORK
Staff Nurse, Department of Psychiatry
CITY HOSPITAL AT ELMHURST
07.1969 - 06.1970
Similar Profiles
Jessica WilsonJessica Wilson
RN Care Manager at Community Health Care Inc-Green Family PracticeRN Care Manager at Community Health Care Inc-Green Family Practice
Rebecca BellRebecca Bell
Registered Nurse at Beyond Health Care Family PracticeRegistered Nurse at Beyond Health Care Family Practice
Jane CollinsJane Collins
Office Manager at Health Care PracticeOffice Manager at Health Care Practice