Overview
Work History
Education
Timeline
Skills
Generic
Joan Natividad

Joan Natividad

Imperial Beach,Philippines

Overview

14
14
years of professional experience

Work History

Dialysis Nurse

Davita San Ysidro Dialysis, San Ysidro
09.2023 - 09.2024
  • Administered dialysis treatments and monitored patient vital signs to ensure safety and comfort.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients.
  • Educated patients and families on renal disease management and post-treatment care procedures.
  • Documented patient progress and treatment responses in electronic health records accurately and timely.

Clinical Nurse Reviewer

Sagility, Philippines
01.2022 - 01.2023
  • Evaluate prior authorization requests, patient records, and clinical documentation to determine medical necessity and adherence to insurance criteria.
  • Make timely decisions on whether a request should be approved or denied based on the clinical review and established guidelines.
  • Work with other healthcare providers to obtain necessary information and support the decision-making process.

Staff Nurse

Dr. Henry M. De Villa Memorial Hospital, Philippines
01.2015 - 01.2022
  • Conducted assessments to identify changes in patient conditions and report findings promptly.
  • Administered medications and monitored patient vitals to ensure optimal health outcomes.
  • Collaborated with multidisciplinary teams to develop and implement personalized care plans.
  • Educated patients and families on treatment options, promoting understanding and adherence.

Customer Service Representative

Hinduja Global Solutions, Philippines
01.2014 - 01.2014
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Answer inquiries, provide information about insurance products and policies, and explain policy details such as coverage limits and premiums.
  • Research and verify eligibility for services, helping clients understand the benefits and provider contracts they are entitled to.

Registered Nurse

Department of Health, Philippines
01.2011 - 01.2013
  • Provide essential maternal and child health services, including antenatal and postnatal care, and family planning counseling.
  • Lead health information, education, and communication activities to promote healthy lifestyles and prevent disease.
  • Advocate for a healthy physical environment and implement regulatory activities for community sanitation and well-being.

Education

Bachelor of Science - Nursing

Brent Hospital and Colleges Incorporated
01.2009

Timeline

Dialysis Nurse

Davita San Ysidro Dialysis, San Ysidro
09.2023 - 09.2024

Clinical Nurse Reviewer

Sagility, Philippines
01.2022 - 01.2023

Staff Nurse

Dr. Henry M. De Villa Memorial Hospital, Philippines
01.2015 - 01.2022

Customer Service Representative

Hinduja Global Solutions, Philippines
01.2014 - 01.2014

Registered Nurse

Department of Health, Philippines
01.2011 - 01.2013

Bachelor of Science - Nursing

Brent Hospital and Colleges Incorporated

Skills

  • ICD 10 coder
  • Emergency Medical Technician

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Joan Natividad