Joan Palmeira
Ewa Beach
Summary
Dynamic Pharmacy Procurement Tech and Quality Specialist with proven expertise at Queen's Medical Center, excelling in inventory control and product procurement. Adept at problem-solving and fostering collaboration across departments, I consistently enhance operational efficiency and ensure compliance with regulations, driving continuous improvement in pharmacy processes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2026
2026
years of professional experience
3
3
Certifications
Work History
Pharmacy Procurement Tech and Quality Specialist
Queen's Medical Center - West O'ahu
Ewa Beach
08.2015 - Current
- Ordered supplies needed for pharmacy (medications, office supplies, pharmacy supplies ... etc.) and kept tabs on inventory levels.
- Billing issues in CareLink
- Filling medications to be sent to the hospital floor for restocking.
- Building medication files to be uploaded into the system.
- Collaborated with other departments to facilitate smooth operations.
- Reviewed requisitions from departments within the organization to determine appropriate items and quantities needed for purchases.
- Managed inventory levels by monitoring stock usage and making adjustments as needed.
- Created reports detailing the status of all open purchase orders in the system.
- Running End of the Month Reports to send to Accounts Payable.
- Resolved any discrepancies between invoices and purchase orders in a timely manner.
- Created purchase orders and tracked deliveries to ensure timely arrivals.
- Receiving orders from Vendors to be scanned into the system.
- Validating barcodes to make sure it scans in the system
- Utilized Trisus application to support pharmacy procurement processes.
- Applied the MacroHelix application to optimize procurement operations and maintain high-quality standards.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Processed billing inquiries and resolved discrepancies efficiently.
- Collaborated with departments to streamline billing operations effectively.
- Investigated incorrect billings and processed refunds as necessary.
- Provided support to other departments within the organization as needed.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
Pharmacy Technician
Pali Momi Medical Center
Honolulu
01.2009 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Answered telephones to respond to questions or requests.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Pharmacy Technician
QUEEN'S MEDICAL CENTER, Honolulu, Hawai'i
Honolulu
1999 - 2002
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory of pharmaceuticals and medical supplies.
- Ensured compliance with pharmacy regulations and health standards consistently.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Answered telephones to respond to questions or requests.
Education
Massage Therapist - Massage Therapy
Remington College
Honolulu, HI05-2007
Certificate in Data Entry - Computer Operations
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI05-1994
High School Diploma -
Star of The Sea High School
Honolulu, HI05-1990
Skills
- Product Quality Determination
- Ordering and Purchasing
- Inventory Control
- Adaptability
- Active Listening
- Self Motivation
- 10-Key Data Entry
- Competitive Shopping
- Continuous Improvement
- Adaptability and Flexibility
- Product Procurement
- Multitasking
- Problem-Solving Abilities
- Time Management
- Fast Learner
- Knowledgeable in Excel, Word, Powerpoint
Affiliations
- Active bowler
- Hiking
- Watching movies
- Playing video games on my days off
- Family oriented
Certification
Certified Pharmacy Technician
Education and Training
other,other,other
References
References available upon request.
Timeline
Pharmacy Procurement Tech and Quality Specialist
Queen's Medical Center - West O'ahu
08.2015 - Current
Pharmacy Technician
Pali Momi Medical Center
01.2009 - Current
Pharmacy Technician
QUEEN'S MEDICAL CENTER, Honolulu, Hawai'i
1999 - 2002
Massage Therapist - Massage Therapy
Remington College
Certificate in Data Entry - Computer Operations
Kapiolani Community College/University of HI Community Colleges
High School Diploma -
Star of The Sea High School