JOAN RANKIN

Work with skilled nursing facilities to act as the administrator until a permanent administrator is identified. Fulfill all duties of administrator including census development, survey management,revenue enhancement budget control.

• Tenured Senior Administrator working with various organizations across Ohio.
• Well versed in Ohio Department of Health survey management and follow up.
• Facility turnaround specialist for problem nursing homes.
• Ability to adapt quickly to a new environment and identify needs of facility quickly.

• Focused on the onboarding new clients for telehealth behavioral health services for long term care centers. Provider relations and retentions for the State of Ohio and satisfaction for mental health services. Accountable for tracking provider’s weekly productivity of billable hours and company expected KPI’s. EMR access for new sites set up all telehealth equipment for new facilities. Coordination with telehealth liaisons. Point of contact for facilities, providers and liaisons.

• Achieved 95% occupancy withing one year of opening to be considered a stabilized building.
• Oversaw the opening of sister communities in Ohio to assist new Executive Directors with openings.
• Exceeded NOI for nine months after becoming a stabilized community.
• Sales staff named sales team of the year in 2018
• Executed the company Covid policies during the pandemic to minimize the exposure to residents and staff.

• Executed overall good survey results.
• Integrated a partnership with a hospitalist group from large hospital system to drive referrals and continuity of care.
• Launched a new rehabilitation wing from construction to opening to enhance the overall rehab experience for residents.

• Successfully opened two geriatric behavioral units at two different locations.
• Executed the opening of a 20 bed rehabilitation wing from construction and planning to full occupancy.
• Achieved on deficiency free survey.
• Onboarded new facility to adhere to company policy and procedures.