Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joan Reynolds - Magee

Colorado Springs,CO

Summary

Instructional Designer Senior level adult educator, with strong background in planning, design, development and implementation with an emphasis training strategy for designated application(s) . Extensive experience in live virtual on-line instruction and traditional classroom instruction in computer applications and software instruction.

Talented Instructor effectively facilitates learning for students of all ages by providing engaging, relevant instruction. Adapta teaching methods and instructional materials based on varying needs, abilities and interests of students. Proficient in crafting lesson plans with clear objectives easily communicated to students.

Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Applications Instructor

New Horizons Computer Learning Center
01.2016 - 02.2020
  • Facilitated Live onsite and Live virtual online classes, from five to nineteen students
  • Exceptional instructor score averages 8.71, based on a scale of 0 – 9
  • Monitor training effectiveness through observation and evaluation with the ability to accommodate all learning styles
  • Accolades from both students and peer instructors for being a patient, compassionate instructor

ESL Instructor

Catholic Charities
08.2015 - 05.2016
  • Taught classes with advanced, beginner and intermediate levels of students.
  • Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
  • Tailored lesson plans to accommodate differences in learning styles and speeds.
  • Instructed students in using visuals, games and textbooks to improve writing, speaking and reading skills.

Sales Support

MARATHON MEDICAL CORPORATION
10.2013 - 03.2014
  • Trained office staff on Microsoft Outlook, Excel and Word products
  • Designed sales material for outside medical sales staff
  • Designed internal/external website and provided superior customer service.

Computer Instructor

SCHOOL OF THE ROCKIES
05.2011 - 10.2013
  • Taught classes in Basic Computer Skills including Word, Excel, PowerPoint, Outlook and Access
  • Created teaching material including graded lab projects
  • Designed and facilitated classes with various refugee class loads in conjunction with the Spring Institute
  • Worked directly with work force centers teaching real world computer skills and employment readiness development.

Computer Teacher

FALCON INTERNATIONAL SCHOOL
09.2010 - 05.2011
  • Taught computer classes from K-12 in Costa Rica, consisting of intro to computers, computer safety and security, software programs to assist with other classes, Microsoft Office Suite, Windows XP, Video classes
  • Assistance with video projects for the Google Science Fair.

Owner/Trainer

COMPUTER EDUCATION
01.2008 - 08.2010
  • Adapted adult learning theories and methodologies to teach senior adults how to set up and maximize the use of their computer and software systems
  • Trouble shoot hardware and software issues.

Adult Education Teacher

DENVER PUBLIC SCHOOLS / Morey Learning Center
08.2007 - 06.2010
  • Facilitated and created the environment to encourage senior adults to feel comfortable and ready to learn new skillsets
  • Created learning curriculum, instructional tools, templates, style sheets, guidelines and reference materials, and facilitated adult basic computer and multimedia classes.

Training Coordinator

CARE MANAGEMENT RESOURCES, INC
09.2009 - 01.2010
  • Developed and facilitated initial training program for caregivers to ensure compliance with Colorado State Licensure regulations are met
  • Created the orientation handbook and presentation materials for eight-hour caregiver training sessions in accordance with Colorado State guidelines.

Patient Coordinator

KINETIC CONCEPTS, INC, KCI
05.2003 - 10.2009
  • Established/maintained and coordinated relationships with hospitals, physician offices, case managers, wound care providers and home health agency professionals to provide training on the ordering process for sophisticated, technological wound treatment equipment
  • Created quick reference learning materials, job aids and facilitated large group training sessions
  • Provided and coordinated periodic follow-up training to ensure compliance with KCI software.

Education

Master in Education - Education

Regis University
Denver, CO
06.2009

Bachelor of Science - Computer Science

Regis University
Denver, CO
12.2003

Skills

  • Adult Learning and Training Certification from Regis University
  • Adult Learning theories and methodology
  • Curriculum design and development
  • Maintain training curriculum and enviroynment
  • Strong performer in fast-paced, results oriented Computer instruction environments
  • Monitor training effectiveness through observation and evaluation
  • ESL Instructor
  • Technical Competencies
  • Expert Master MOS 2016
  • Full Microsoft Office Suite Access, Excel, Outlook, PowerPoint and Word
  • Adobe Acrobat Pro IX, Photoshop CS6, Captivate
  • Windows OS, 2007 - 2010
  • QuickBooks level 1 & 2
  • Curriculum Planning and Implementation
  • Informative Lectures
  • Student Counseling
  • Group and Individual Instruction

Accomplishments

  • School District 11 – Wassen High School – Assist adult learners in an ESL classroom Our Lady of Guadalupe – Create lesson plans and teach a level 4 ESL class Point Man International Ministries – web design and event promotion
  • Colorado Veteran’s Resource Coalition – Assisted director with Veteran’s Appreciation Nights and special events, scheduled volunteer work weekends – home improvement focused
  • The Gathering Place – Computer Lab and Betsy’s Cupboard (food bank) instruction Refugee Housing – Computer Lab administrator and instructor

Certification

Advanced Certificate in TEFL - 120 Hour, 2022

  • Microsoft Certified Application Specialist Master - Certificate 2016

Bridge Linguatec – TEFL - Teaching English as a Foreign Language Certificate, 2008


Timeline

Applications Instructor

New Horizons Computer Learning Center
01.2016 - 02.2020

ESL Instructor

Catholic Charities
08.2015 - 05.2016

Sales Support

MARATHON MEDICAL CORPORATION
10.2013 - 03.2014

Computer Instructor

SCHOOL OF THE ROCKIES
05.2011 - 10.2013

Computer Teacher

FALCON INTERNATIONAL SCHOOL
09.2010 - 05.2011

Training Coordinator

CARE MANAGEMENT RESOURCES, INC
09.2009 - 01.2010

Owner/Trainer

COMPUTER EDUCATION
01.2008 - 08.2010

Adult Education Teacher

DENVER PUBLIC SCHOOLS / Morey Learning Center
08.2007 - 06.2010

Patient Coordinator

KINETIC CONCEPTS, INC, KCI
05.2003 - 10.2009

Master in Education - Education

Regis University

Bachelor of Science - Computer Science

Regis University
Joan Reynolds - Magee