Summary
Overview
Work History
Education
Skills
Reading and playing on computer. I like to read to History.
Timeline
Generic

Joan Richardson

Charleston,SC

Summary

Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents. Caring nursing assistant with 3-year background in caring for elderly, disabled and injured patients in healthcare setting. Hands-on experience in performing routine tasks under direction of nurse staff. Established rapport of reliability and creating positive rapport with patients, family and staff. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

32
32
years of professional experience

Work History

Nursing Assistant

Ashley River Plantation
Charleston, SC
08.2009 - 07.2012
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Administered medications or treatments such as catheterizations, suppositories, enemas and douches as directed by nurse or physician.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Customer Service Representative

Walgreens
JAMES ISLAND, SC
05.2007 - 07.2009
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Recommended products to customers, thoroughly explaining details.

ED Ward Clerk

Bon Secour St. Francis Hospital
Charleston, SC
08.1980 - 01.2007
  • Utilized multiple PC applications throughout day.
  • Ran postal scale, meter and other mailroom equipment.
  • Processed payment files and analyzed audit reports.
  • Processed returned mail and updated new addresses as provided.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received and routed laboratory results to correct clinical staff members.

Education

Nursing Assistant - No Degree

Trident Technical College
North Charleston
09.2009

High School Diploma -

Charleston High School
Charleston, SC
06.1976

Skills

  • Caregiver Relations
  • Observation Documentation
  • Bedsore Prevention
  • Fluid Measurement
  • Mobility Assistance
  • Linen Replacements
  • Electronic Recordkeeping
  • Output Monitoring and Reporting
  • Feeding Assistance
  • Activities of Daily Living ADL Support
  • Vital Signs Collection

Reading and playing on computer. I like to read to History.

I am always playing Trivia games. Looking up history lessons and Biography of different people John F. Kennedy, Robert F.Kennedy and past U.S Presidents. I love to read mysteries like The Hindenburg explosion. I am not saying I like just to read about explosions. I like to read about what happens in everyday.

Timeline

Nursing Assistant

Ashley River Plantation
08.2009 - 07.2012

Customer Service Representative

Walgreens
05.2007 - 07.2009

ED Ward Clerk

Bon Secour St. Francis Hospital
08.1980 - 01.2007

Nursing Assistant - No Degree

Trident Technical College

High School Diploma -

Charleston High School

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Joan Richardson