Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joan Roberts

Warrensburg

Overview

23
23
years of professional experience

Work History

Senior Accounts Receivable Specialist

UHG, United Health Group
Glens Falls, NY
04.2003 - 04.2026
  • Executed invoice processing and verified timely payments to maintain optimal cash flow management.
  • Reconciled accounts and resolved discrepancies to maintain accurate financial records.
  • Managed customer inquiries regarding billing issues to enhance client satisfaction.
  • Partnered with cross-functional teams to streamline collections processes, supporting improved workflow and efficiency.
  • Processed invoices and dispatched to customers. Assisted in payment processing and recorded account changes.
  • Processed invoices and ensured timely payments to optimize cash flow.
  • Collaborated with cross-functional teams to streamline collections processes and improve efficiency.
  • Led accounts receivable processes to enhance cash flow and reduce aging receivables.
  • Mentored junior staff on best practices in account reconciliation and dispute resolution.
  • Analyzed customer payment patterns to identify trends and drive proactive collections efforts.

Education

High School Diploma -

Holland Patent Central
Holland Patent, NY

Skills

  • Collections processing
  • Accounts payable processing
  • Effective time management
  • Accurate payment posting

Accomplishments

  • Used Microsoft Excel to develop spreadsheets for tracking issues, or patterns in unpaid balances.
  • Improved accuracy of billing by identifying and correcting discrepancies
  • Reduced outstanding receivables by proactively following up on overdue accounts.
  • Handled customer inquiries weekly regarding invoice and payment status.

Timeline

Senior Accounts Receivable Specialist

UHG, United Health Group
04.2003 - 04.2026

High School Diploma -

Holland Patent Central
Joan Roberts