Work History
Education
Skills
Accomplishments
Certification
Timeline
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Joan TRUDDEN

Joan TRUDDEN

CRPA
Long Island,NY

Work History

Front Cashier

Stop & Shop
01.2025 - Current
  • Processed customer transactions efficiently using cash register and point-of-sale systems.
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Began a campaign to alert and teach customers about the "Go Points" and how to SAVE MONEY!
  • Learned store policies and procedures to provide accurate information to customers.

Regional Sales Manager

Southern Hospitality
01.2016 - 03.2021
  • Executed sales strategies to enhance regional market penetration and customer engagement.
  • Developed strong relationships with key clients to foster loyalty and repeat business.
  • Analyzed market trends to identify new opportunities for product offerings and promotions.
  • Collaborated with marketing teams to align campaigns with regional sales goals and objectives.
  • Conducted competitive analysis to adjust pricing strategies and improve sales performance.
  • Delivered regular presentations on sales forecasts and performance metrics to senior management.
  • Trained junior sales staff on effective techniques for client acquisition and retention.
  • Implemented customer feedback mechanisms to refine service delivery and enhance satisfaction levels.
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Finalized sales contracts with high-value customers.

President , CEO JPT INTERNATIONAL LTD

Self
01.1999 - 12.2007
  • Developed and executed strategic initiatives to drive organizational growth and innovation.
  • Cultivated relationships with key stakeholders to enhance collaboration and achieve business objectives.
  • Led cross-functional teams in implementing operational improvements, ensuring alignment with company goals.
  • Oversaw budget management, optimizing resource allocation for maximum efficiency and effectiveness.
  • Analyzed market trends to inform strategic decision-making and maintain competitive advantage.
  • Fostered a culture of continuous improvement through mentoring and professional development programs for staff.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Education

Recovery Coach Training

CCAR RECOVERY COACH ACADEMY
Central Islip, NY
10-2025

Skills

  • *Empathetic Communication
  • *Team Collaboration
  • *Problem Solving & Crisis Response
  • *Motivational Support
  • *Professional Ethics & Boundaries
  • *Years/Decades continuous AA
  • Positive Attitude & Resillence
  • Leadership & Mentoring

Accomplishments

and compassionate professional, with strong background in business, leadership, and recovery support. Consistently recognized for excellent, achieving president club status every year for outstanding sales performance and goal achievement. A proven team player and natural leader who brings empathy, motivation, and accountability to every role Dedicated to helping others through lived experience, long-term sobriety in AA, and ongoing community volunteer work, including gears of service with Animal Rescue organizations. Now pursuing a meaningful career as a certified recovery Peer Advocate?, combining professional discipline with genuine care and understanding to empower others on their recovery journey.

Certification

50 Hours Certified Recovery Peer Advocate Training

Timeline

Front Cashier

Stop & Shop
01.2025 - Current

Regional Sales Manager

Southern Hospitality
01.2016 - 03.2021

President , CEO JPT INTERNATIONAL LTD

Self
01.1999 - 12.2007

Recovery Coach Training

CCAR RECOVERY COACH ACADEMY

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Joan TRUDDENCRPA