Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joan Vielma

Dallas,TX

Summary

Dynamic team leader and adept cashier with proven skills in cash handling and team leadership, honed at companies like Spirit Halloween LLC. Excelled in creating positive customer experiences through friendly and outgoing interactions, significantly enhancing team collaboration and operational efficiency. Expert in maintaining cleanliness and order, ensuring high productivity and customer satisfaction without compromising safety.

Overview

5
5
years of professional experience

Work History

Barista

I Love Boba
07.2019 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Cashier/Retail Sales Associate

Spirit Halloween LLC
08.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Starbucks, Barista
02.2020 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

High School Diploma -

H Grady Spruce High School
Dallas, TX
05.2019

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Order Taking
  • Team Leadership

Timeline

Cashier/Retail Sales Associate

Spirit Halloween LLC
08.2023 - 11.2023

Cashier

Starbucks, Barista
02.2020 - 10.2023

Barista

I Love Boba
07.2019 - Current

High School Diploma -

H Grady Spruce High School

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Joan Vielma