Joan Walter
New Port Richey,FL
Summary
Versatile and dedicated Mental Health Technician II with a proven track record at BayCare Community Recovery Center, adept in patient-centered care and secure data handling. Excelled in behavioral oversight and therapeutic communication, significantly enhancing patient wellbeing. Skilled in Microsoft Office and BLS certified, consistently delivering high-quality care and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Technician II
BayCare Community Recovery Center
New Port Richey, FL
01.2023 - Current
- Provides ongoing monitoring and observation of patients to ensure safety and wellbeing; maintaining patient records; providing transportation for patients to appointments; lead therapeutic and recreational activities; promotes communication and therapeutic relationships with patients; assists with physical care under the direction of Registered Nurse
HHA/Caregiver
Right At Home
New Port Richey, FL
05.2022 - 10.2023
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming; Documented patient status and reported changes in care needs; Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone; Administered prescribed medications under direction from physician; Checked patients' pulse, temperature and respiration; Maintained updated records and safeguarded patient privacy in accordance with HIPAA; Prepared meals according to dietary requirements and preferences of the client
Curative Team Associate
ClearEdge, Title, Inc.
Clearwater, FL
03.2021 - 09.2022
- [Remote] Real Estate Title Processing - collaborate with real estate agents, lenders, attorneys, and clients to ensure all title-related documents are accurate, complete, and compliant with legal standards; responsible for reviewing title searches, identifying potential issues, and coordinating resolutions to ensure clear and marketable titles; prepare and process title commitments, closing disclosures, and other necessary documentation required for real estate closings; communicate effectively with all parties involved in the transaction, providing timely updates and addressing any concerns or questions
Front Desk Clerk
Skill Zone
New Port Richey, FL
03.2019 - 02.2021
- [Game Room/Casino]
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process; Answered telephones and greeted visitors to assist, answer questions and direct; Processed credit card, cash, and other forms of payment for guest accounts; Kept drawers accurate to meet financial targets
Area Safety Coordinator
Boley Centers, Inc.
Seminole, FL
06.2018 - 09.2019
- Perform safety drills on Staff and residents, provide training in living skills for residents, administer medications, meal and menu preparation, assist Maintenance Team with open tickets, maintain proper records, receipts and other documentation as prescribed by regulation, policy or procedure
Behavioral Health Technician
Boley Centers, Inc.
Seminole, FL
10.2016 - 06.2018
- Provide training in living skills for residents, administer medications, transportation to and from appointments/meetings, one on one counseling with clients, meal preparation, housekeeping assistance, maintain proper records, receipts and other documentation as prescribed by regulation, policy or procedure
Behavioral Health Technician
ACTS, Inc.
Tarpon Springs, FL
09.2015 - 09.2016
- Provide transportation to and from appointments/meetings, administer medication, maintain proper records, receipts and other documentation as prescribed by regulation, policy or procedure, maintain a secure and functional community for clients, visitors, and staff
Education
Associate of Science - Psychology
St. Petersburg College
Tarpon Springs, FL01-2026
High School Diploma -
Ridgewood High School
New Port Richey, FL05-2009
Skills
- BLS Certified
- Ability to adapt quickly
- Organizational Multi-Tasking
- Typing Speed: 65 WPM
- Medication administration
- Proficient in Microsoft Office 365
- Strong Customer Service Expertise
- Healthcare Record Keeping
- Behavioral Oversight
- Medication Administration
- Therapeutic Communication
- Patient-Centered Care
- Secure Data Handling
Accomplishments
- Employee of the Year (2018) - Boley Centers, Inc.
Certification
- Basic Life Support (Exp. 10/2026)
Additional Documents
- Cover Letter and Letter of Recommendation available upon request.
References
References available upon request.
Timeline
Mental Health Technician II
BayCare Community Recovery Center
01.2023 - Current
HHA/Caregiver
Right At Home
05.2022 - 10.2023
Curative Team Associate
ClearEdge, Title, Inc.
03.2021 - 09.2022
Front Desk Clerk
Skill Zone
03.2019 - 02.2021
Area Safety Coordinator
Boley Centers, Inc.
06.2018 - 09.2019
Behavioral Health Technician
Boley Centers, Inc.
10.2016 - 06.2018
Behavioral Health Technician
ACTS, Inc.
09.2015 - 09.2016
Associate of Science - Psychology
St. Petersburg College
High School Diploma -
Ridgewood High School
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