Joan Ward, RN, CHPN
Henderson,NV
Summary
Compassionate Registered Nurse with 29 years of experience caring for patients within the hospice setting. Excellent leader, and mentor, supporting staff and local community. Dedicated to providing top quality care within multidisciplinary team environment. Proficient in accurate documentation meeting medicare requirements. Highly experienced in hospice philosophy and care. Passionate about providing patients and their families with a positive experience in the most difficult time with additional goal to soften the difficulty of the grief process.
Overview
27
27
years of professional experience
Work History
RNCM
Valley Hospice of Nevada
Henderson, Nevada
09.2024 - Current
Director of Nursing
Signal Hospice
Las Vegas, Nevada
09.2021 - 08.2024
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
Registered Nurse, Director of Nursing
OneCare Hospcie
Las Vegas, NV
07.2020 - 06.2021
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Monitored development, implementation and updates of individualized care plans.
- Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Led and motivated employees through supervision, training and coaching on duties and daily operational activities.
- Completed patient admissions and performed routine visits when needed.
- Assisted with QUAPI.
- Coordinated with Administrator and actively participated in preparation for CHAP survey resulting in passing survey with no deficits.
- Supervised Chaplain, social work and CNAs and coordinated schedules,
RN, Director of Nursing, Trainer, RN Case Manager
Procare Hospice of NV
Las Vegas , NV
01.2014 - 07.2020
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Collaborated with physicians on patient medications, medical needs and performance.
- Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
- Developed patient care plans.
- Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
- Trained newly hired top talent to fill key positions and maximize productivity including 5 new graduate nurses.
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
- Collaborated in consults, patient care plans development, patient monitoring and evaluations.
- Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
- Updated physicians on patient test results and assisted in developing care plans.
- Participated in on-call rotations.
- Trained and mentored new RNs on best practices, hospice policies and standards of care.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Participated in IDG meetings biweekly.
- Managed a patient caseload of 15-16 patients.
RN Case Manager
Beacon of Hope Hospice
Henderson, NV
03.2013 - 12.2013
- Developed patient care plans, including overall patient health assessments and evaluations.
- Incorporated appropriate nursing methods to create individualized care plans.
- Collaborated with physicians regarding patient care needs for comfort, reporting symptoms and updated treatment plans, and provided plan of care to patients and families.
- Participated in IDG meetings bi-weekly.
- Managed patient caseload of 13 patients, completed admissions, and participated in On Call rotation.
- Completed visits for patient assessment weekly at minimum and up to daily keeping within orders for frequency per patient need.
Certified Nursing Assistant
Family Home Hospice
Las Vegas, NV
10.1997 - 03.2013
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Followed safe lifting techniques and individual resident lifting instructions.
Education
Associate of Applied Science - Nursing
College of Southern Nevada
Las Vegas, NVSkills
- Accreditation coordination
- Recruiting and hiring
- Medical screening
- Multidisciplinary team collaboration
- Strong understanding of emotional support required for patient and family/friends/caregivers
- Excellent communication skills
- Certified in Hospice and Palliative Care
Timeline
RNCM
Valley Hospice of Nevada
09.2024 - Current
Director of Nursing
Signal Hospice
09.2021 - 08.2024
Registered Nurse, Director of Nursing
OneCare Hospcie
07.2020 - 06.2021
RN, Director of Nursing, Trainer, RN Case Manager
Procare Hospice of NV
01.2014 - 07.2020
RN Case Manager
Beacon of Hope Hospice
03.2013 - 12.2013
Certified Nursing Assistant
Family Home Hospice
10.1997 - 03.2013
Associate of Applied Science - Nursing
College of Southern Nevada
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