Joan Wilson
Summary
Driven and reliable, I excelled at Wills Point ISD, enhancing food quality and safety, and at Family Dollar, boosting customer satisfaction. Skilled in sanitation practices and customer service, I adeptly balance food safety with effective communication, ensuring high standards and positive relationships. My commitment to excellence is evident in every task I undertake. All these jobs make me who i am today a better person. But is not where i would like to see myself. I have been a stay at home mom for the last 13 years and i am ready to open a new chapter of my life. As a young adult i found the love of working with children. Life happened and got busy. But i am now at a point in life I would love to go back to my true love of working with children and being part of the great community!
Overview
5
5
years of professional experience
Work History
Cafeteria Worker
Wills Point ISD
Wills Point, TX
08.2015 - 08.2015
I was to provide a healthy meal for students.
- food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Prepared ingredients and recipe components ahead of time.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages and utensils per expected use levels.
- Cleaned and sanitized surfaces, tools and equipment.
Casher and Stocking Shelves
Family Dollar
Wills Point, TX
06.2010 - 08.2010
I kept a safe and clean environment while getting all my work done a help provide to my customers and my employer.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Windham Ashland Jewett Central School
Windham, NY06.2006
Certification of A 2 Year Course That Was Complete - Early Childhood Education
Northern Catskills Occupation Center
Grand Gorge, NY06.2006
Skills
- De-escalate a situations
- Hardworker
- Patient
- Understanding
- Dishwashing
- Sanitation Practices
- Compassionate
- Cooking
- Problem-Solving
- Kitchen Support
- Compliance
- Cleaning and sanitizing
- Cleaning and sanitation
- Verbal and written communication
- Food handling safety
- Food Quality Standards
- Food Storage Procedures
- Safe Food Handling
- Cafeteria equipment operations
- Ingredient Preparation
- Standardized recipes
- Food safety knowledge
- Nutrition Awareness
- Nutrition understanding
- Special requirements
- Equipment Operation
- Time Management
- Cash Handling Abilities
- Customer Service
- Cash Register Operation
- Teamwork and Collaboration
- Cleaning
- Customer Relations
- Food Safety
- Clear Communication
- Safety awareness
- Relationship Building
- Complaint Handling
- Attention to Detail
- Kitchen Operations
- Team Leadership
- Supply Restocking
- Quality Assurance
- Conflict Resolution
- Table layout
- Portion Control
- Presentation skill
- Food Production
- Reliability and punctuality
- Money Handling
Timeline
Cafeteria Worker
Wills Point ISD
08.2015 - 08.2015
Casher and Stocking Shelves
Family Dollar
06.2010 - 08.2010
High School Diploma -
Windham Ashland Jewett Central School
Certification of A 2 Year Course That Was Complete - Early Childhood Education
Northern Catskills Occupation Center