Joana Albarez
Covina,California
Summary
Detail-oriented professional with over 20 years in office administration, operations management, and customer service. Pursuing a bachelor's degree in child development and gaining hands-on experience in early childhood education. Bilingual in English and Spanish, demonstrating strong leadership and communication skills, and committed to fostering positive community relations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Mount San Antonio College
Walnut, California
08.2024 - Current
- Support the care and development of infants and toddlers in a safe, engaging learning environment.
- Implement age-appropriate educational activities that encourage growth and exploration.
- Document developmental progress using Learning Genie and DRDP assessments.
- Collaborate with lead teachers to meet individual learning and developmental goals.
Case Management Office Assistant
PCS Family Services
Pomona, California
05.2019 - 05.2020
- Ensured data accuracy while safeguarding confidential client records.
- Managed donor and client databases to enhance information retrieval efficiency.
- Streamlined daily office routines, including form preparation, filing, and survey call follow-ups.
Office Manager
San Gabriel Mission Church
San Gabriel
12.2007 - 05.2018
- Supervised team of four administrative staff, streamlining processes to support organizational goals.
- Directed daily operations for multi-facility organization, optimizing workflows across locations.
- Modernized payroll processes through implementation of a paperless system.
- Managed financial transactions, including donations and office records, with accuracy.
- Coordinated scheduling for religious services and special events, improving attendance and engagement.
- Acted as primary liaison between mission and community to foster engagement.
Education
Bachelor of Science - Child Development
California State University, Los Angeles
Los Angeles, CA05-2026
Associate of Science - Child Development
Mt. San Antonio College
Walnut, CA05-2024
Associate of Science - Sociology
Mt. San Antonio College
Walnut, CA05-2024
Skills
- Classroom assessment
- Child development
- Behavior redirection
- Event coordination
- Customer relations
- Office administration
- Microsoft Office Suite
- Learning Genie documentation
- Database management
- Problem solving
- Team leadership
- Bilingual: English & Spanish
Certification
- Early Child Development Teacher Permit-California State Commission on Teacher Credentialing
Timeline
Teacher's Assistant
Mount San Antonio College
08.2024 - Current
Case Management Office Assistant
PCS Family Services
05.2019 - 05.2020
Office Manager
San Gabriel Mission Church
12.2007 - 05.2018
Bachelor of Science - Child Development
California State University, Los Angeles
Associate of Science - Child Development
Mt. San Antonio College
Associate of Science - Sociology
Mt. San Antonio College