Summary
Overview
Work History
Education
Skills
Volunteer Community Service
Leadership Organizations
Internship
Certification
Timeline
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Joana Bollo

Bronx,NY

Summary

Versatile and dedicated Psychology Undergraduate Student with a strong dedication to contributing to NASA's mission through the application of diverse skills and a motivated mindset. Adept in office technology programs, eager to leverage my proficiency in communication and collaborate effectively to support NASA's commitment to exploration, innovation, and the advancement of scientific knowledge

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
NY
07.2023 - Current
  • Located, dispensed, packed, and labeled prescribed medication for patients
  • Helped pharmacists with administrative tasks such as processing insurance claims, tracking inventory, and filing paperwork
  • Actively looked for ways to help people in a friendly manner and noticed and understood customers' reactions, and responded appropriately.

Administrative Assistant

SJU Center for Psychology Services
Flushing, NY
10.2022 - 05.2023
  • Greeted and checked in patients, collected personal information
  • Answered and handled all phone calls in a friendly and efficient manner
  • Scheduled, rescheduled, and verified patient appointments
  • Managed patient records and files; reinforced and upheld patient confidentiality as required by HIPAA and clinic.

Manager/Waitress

Ez Grill
Bronx, NY
06.2019 - 11.2022
  • Recorded and processed all orders in an organized and accurate manner
  • Settled any customer disputes in a professional and pleasant manner
  • Worked to ensure a positive and hassle-free customer experience.

Education

Bachelor of Arts in Clincial Psychology -

Hunter College

Skills

  • Computer: Microsoft Word, PowerPoint, Excel
  • Multilingual: (Fluent) English and Albanian, (intermediate) Greek

Volunteer Community Service

  • Rose of Sharon Baptist Church, Queens, NY, Volunteer, 10/ - 12/2022, provide home cooked meals every other Thursday to anyone in need of food., Asisting clients with food selection, packing food bags, assisting with food pantry inventory, maintaining food pantry storage space, and any other duties needed
  • American Red Cross Organization, Manhattan, NY, Volunteer, 5 hours
  • Womens Center, Queens, NY, Volunteer, 5 hours

Leadership Organizations

  • Emerging Leaders, 09/2022
  • Leadership Development, 04/2023
  • SJU SPA, 02/ -05/2023
  • Talk Our Way Pre-Dental, 09/2022-05/2023
  • St. John's Red Cross Club, 02/2023-05/2023

Internship

Infogito - Remote, Infogito Learn Intern, 03/2023-05/2023, utilizing AI solutions to help people navigate, learn, and work in the ever-evolving digital world., understanding of data analytics and visualization, computational methods, and other research-related skills., Working independly and as part of a team to explore new methods, tools, and ecosytems to transform with AI models, Possess excellent organizational skills, the ability to manage tight deadlines, and a willingness to take initiative on various tasks.

Certification

BLS certification

Timeline

Pharmacy Technician

CVS Pharmacy
07.2023 - Current

Administrative Assistant

SJU Center for Psychology Services
10.2022 - 05.2023

Manager/Waitress

Ez Grill
06.2019 - 11.2022

Bachelor of Arts in Clincial Psychology -

Hunter College
Joana Bollo