Summary
Overview
Work History
Education
Skills
Certification
Academicpreparation
Backgroundandqualifications
References
Languages
Timeline
Generic

Joana Esquilín Ramírez

722 Leopard Ct Kissimmee,Florida

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Manager

7 Eleven Gas Station
11.2023 - 06.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

FulfillmentSpecialist

Walgreen Boot Alliance
04.2021 - 11.2023
  • Pre-sortation and sortation, store medications to be delivered and provided to customers, in charge of verifying each tote is in the correct destination
  • Open and close the pallets to be dispatched in the correct truck, Straighten up and clean / organize the dock area, use the pallet jack and forklift to remove pallets and unload trucks and assemble merchandise.
  • Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
  • Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.

AssistantManager

Dollar Tree
01.2021 - 01.2022


  • Overseeing the store's cash flow by keeping tabs of all incoming and outgoing funds
  • Assigning workers to ensure that shifts are met and fully sated at the appropriate times.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

National Hardware & Lumber

01.2017 - 01.2021
  • Customer service, Inventory, In charge of the gardening department as the construction counter, Estimates, Sale of construction products, Orders by phone

Giios Dessert Pastry

01.2014 - 01.2016
  • Creations of all kinds of cakes, Catering for activities, Retail pastry products sales.

La Concha Hotel & Resort Inc. KitchenAssistantinPastry

01.2013 - 01.2015
  • In charge of the confectionery, Decorations for private parties, Room Service.

Education

Associate of Arts - Baking And Pastry Arts

Instituto De Banca Y Comercio - San Juan
San Juan, PR
01.2014

Skills

Sales Goals

Team building and development

Packing expertise

Logistics Planning

Labeling Accuracy

Certification

  • Forklift gas and electric
  • Pallet Jack

Academicpreparation

  • Institute of banking and commerce, Bayamón, PR, 2014-2015
  • Advancement Tech College, Bayamón, PR, 2011-2013

Backgroundandqualifications

Entrepreneur with excellent interpersonal communications highly educated in computer programs/technology. Advanced in customer service, sales, Consumer prospecting, Inventory control, In work production, Highly Responsible, Reliable, Punctual and Organized.

References

Available to be requested.

Languages

Spanish
Native or Bilingual

Timeline

Sales Manager

7 Eleven Gas Station
11.2023 - 06.2024

FulfillmentSpecialist

Walgreen Boot Alliance
04.2021 - 11.2023

AssistantManager

Dollar Tree
01.2021 - 01.2022

National Hardware & Lumber

01.2017 - 01.2021

Giios Dessert Pastry

01.2014 - 01.2016

La Concha Hotel & Resort Inc. KitchenAssistantinPastry

01.2013 - 01.2015

Associate of Arts - Baking And Pastry Arts

Instituto De Banca Y Comercio - San Juan

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Joana Esquilín Ramírez