Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joana Mejia

Rio Grande City

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Helper

ETS
03.2025 - 04.2025
  • Loaded and unloaded construction materials to prepare for use in construction.
  • Followed supervisor instructions to complete tasks on time.
  • Participated in training sessions to enhance skills and knowledge.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed manual labor and random jobs to help teams accomplish goals.

Spanish Interpreter

TransPerfect
09.2023 - 02.2024
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Maintained message content, tone, and emotion as closely as possible.
  • Assisted with translation of foreign language television and radio programs.
  • Developed and maintained glossary of technical terms.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.

Assistant Manager

Panda Express
04.2022 - 01.2024
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Shift Manager

Chick-fil-A
10.2021 - 04.2022
  • Tracked receipts, employee hours, and inventory movements.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.

Clerk

Gladys Porter Zoo
01.2019 - 04.2021
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Purchased and maintained office supplies.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Student Assistant

University of Texas at Rio Grande Valley
01.2019 - 03.2021
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor of Arts - Multidisciplinary Studies

University of Texas At Rio Grande Valley
Edinburg, TX
05-2024

High School Diploma -

Rio Grande City High School
Rio Grande City
05-2018

Skills

  • Basic math
  • Safety procedures
  • Flexible schedule
  • Following directions
  • Project management
  • Conflict resolution
  • Goal setting
  • Team collaboration
  • Cultural insight
  • Procedural information translation
  • Health and safety
  • Computer skills
  • Employee training
  • Team development
  • Delegating work
  • Friendly and positive
  • Documentation and reporting
  • Policies and procedures

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

  • Certified Transportation Worker Identification Credential

Timeline

Helper

ETS
03.2025 - 04.2025

Spanish Interpreter

TransPerfect
09.2023 - 02.2024

Assistant Manager

Panda Express
04.2022 - 01.2024

Shift Manager

Chick-fil-A
10.2021 - 04.2022

Clerk

Gladys Porter Zoo
01.2019 - 04.2021

Student Assistant

University of Texas at Rio Grande Valley
01.2019 - 03.2021

Bachelor of Arts - Multidisciplinary Studies

University of Texas At Rio Grande Valley

High School Diploma -

Rio Grande City High School

Similar Profiles

CREATE PROFILE