Joana Russell

• Managing clinic and surgical scheduling to determine proper information and orders are accurate
• Retrieve HPI while placing all patient information in EPIC system correctly
• Pre-op/post-op patients for surgery and discuss upcoming procedure, schedule surgery date, create posting surgery sheets with proper CPT/ICD 10 codes
• Providing patient/family education and support daily
• Communicate with other physicians for patients being admitted same day, and operating room staff for physician surgery start times and block times
• Contact other physician practices to retrieve or dispense information regarding patients
• Communicate with billing for pre-authorizations when needed (providing proper CPT/ICD 10 codes)
• Assisting physician in clinic for procedures along with following orders given by physician
• Prepare patient/room for in-clinic procedures, prepare ultrasound machine, autoclave for sterilization of instruments
• Multi-tasking verbal/physical orders and managing fast-paced clinic
• Effective patient communication through EPIC mychart including informing physician for urgent patients’ needs
• Return patient calls for all needs and answer all questions/concerns
• Prescribing medications via e-fax or written
• Dispense medical equipment, suture removal, wound care including discharge information for patients to understand
• Complete FMLA/disability
• Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Attend meetings with management/physician to discuss needs or updates regarding improving patients care.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Explained pre and post procedures to patients to reduce anxieties and increase patient cooperation.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Taught patients about medications, procedures and care plan instructions.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.

• 3.5 GPA
• Honoree of National Society of Leadership and Success

• Honor Roll [2011]
• 3.3 GPA

Texas Scholar Award