Joana Sparrow
Brooklyn,NY
Overview
10
10
years of professional experience
Work History
Coordinator
Tarlac Convention And Visitors Bureau
05.2014 - 11.2023
- Ensures all needed information are properly delivered.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Handled incoming and outgoing shipping and receiving activities.
- Coached employees through day-to-day work and complex problems.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Trained team members on new services and products to support promotional efforts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Timeline
Coordinator
Tarlac Convention And Visitors Bureau
05.2014 - 11.2023