Joanellys Rodriguez

Administrative Assistant

United States Marine Corps

Quantico, VA

05.2018 - Current

Greeted visitors and provided general information about the company.
Developed and maintained filing systems for confidential documents and records.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Managed database systems containing customer contact information.
Facilitated communication between different departments within the organization.
Processed invoices for payment using accounting software applications.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Compiled data from various sources into organized reports for review by management team.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Handled confidential documents in an organized fashion according to established protocol.
Created travel arrangements and distributed travel details to appropriate personnel.
Managed office supplies inventory and placed orders when necessary.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Scheduled appointments between clients and customers and internal staff members.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Updated contact lists regularly when changes occur in employee status or contact information.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Directed customer inquiries to appropriate department personnel.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Proofread content for typo-free emails and documentation.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
Drove customer feedback to deliver information to management for corrective action.
Responded to customer issues to provide immediate resolution and improve retention.
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Coordinated catering services for various functions, including sales trainings and department meetings.
Handled incoming calls and directed callers to appropriate department or employee.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Composed, edited and typed complex memos and reports with job-related software.
Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Kept office equipment functional and supplies well-stocked to promote efficient operations.

Summary

Overview

Work History

Administrative Assistant

Education

High School Diploma -

Some College (No Degree) -

Skills

Languages

Accomplishments

Timeline

Administrative Assistant

High School Diploma -

Some College (No Degree) -

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