Joanett Hall
Conyers,GA
Summary
Proven track record of enhancing customer satisfaction at BJs Wholesale Club, adept in cash handling and customer assistance. Leveraged proficiency in point-of-sale systems and exceptional service skills to streamline transactions, achieving high accuracy levels. Demonstrated ability to adapt to business needs, significantly improving guest experience.
Overview
18
18
years of professional experience
Work History
Cashier
Bjs Wholesale Club
1800 Dogwood Drive
03.2007 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Breakfast Hostess
Best Western Hotel
1601 Green Street
10.2021 - 03.2024
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Streamlined the replenishment process for buffet items, minimizing wait times for guests.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
- Cooked and served made-to-order omelets, french toast and pancakes.
Education
N/A - Economics
Lakeside High School
3836 Briarcliff Road06.1987
Skills
Proficient in [Software]
Product knowledge
Records Maintenance
Basic math skills
Point-of-sale system operation
Cash drawer management
Cash Handling
Cleaning and sanitizing
Customer assistance
Safe verifications
Money handling
Cash register operation
Guest inquiries
Timeline
Breakfast Hostess
Best Western Hotel
10.2021 - 03.2024
Cashier
Bjs Wholesale Club
03.2007 - Current
N/A - Economics
Lakeside High School