Joan Gaskins Hatcher
Kinston,NC
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced engineering & maintenance environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical taskmanaging daily clerical needs. Bringing solid expertise Adept at preparing correspondence, memoranda, and reports in both draft and final form. Hands-on experience using office automation equipment. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking, and time management abilities.
Overview
26
26
years of professional experience
Work History
Engineering/Maintenance Secretary
Lenox China Inc.
Kinston, NC
02.1991 - 11.2016
- Answered and directed incoming calls to the maintenance department.
- Performed regular inspections of equipment used by the maintenance team.
- Provided administrative support to the Maintenance Manager in day-to-day operations.
- Organized and scheduled meetings for the maintenance staff.
- Updated employee contact information in company databases.
- Maintained accurate records of all service requests.
- Developed a filing system for easy retrieval of documents when required.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Negotiate contracts: Landscaping; Equipment Calibration; Phone Service System; Regular & Special Waste Disposal; HVAC; Electrical & Gas Services; Fire Protection System Services & Maintenance Services; Plant Housekeeping Services; Water
- Contractor bids specific services needed for specific maintenance/engineering projects
Education
High School Diploma -
Farm Life High School
Vanceboro, NC06-1970
Some College (No Degree) - Computer Networking
Lenoir Community College
Kinston, NCSkills
- Calendar Management
- Invoice Processing
- Emergency Preparedness
- Expense Tracking
- Purchasing Supplies
- Security Systems
- Policy Enforcement
- Document Preparation
- Safety Awareness
- Meeting Coordination
- Scheduling Appointments
- Confidentiality
- Work Order Management
- Waste Reduction
- Data Entry
- Repair Coordination
- Project Planning
- Appointment Coordination
- Spreadsheet Tracking
- Report Preparation
- Clerical Support
- Payroll Administration
- Inventory Management
- Recordkeeping
- Bookkeeping
- Document Retrieval
Timeline
Engineering/Maintenance Secretary
Lenox China Inc.
02.1991 - 11.2016
High School Diploma -
Farm Life High School
Some College (No Degree) - Computer Networking
Lenoir Community College
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