Joani King
Administrative Assistant
Roseville,United
States
Summary
High-achievingAdministrtaive Assistant focused on optimizing campaign performance to drive business success. 45 years of experience in field. Track record of satisfied customers and notable results.
Overview
45
45
years of professional experience
Work History
Marketing Assistant
PIA Insurance Associates
Roseville, CA
08.2020 - 04.2021
- Executed record filing system to improve document organization and management.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Handled client correspondence and tracked records to foster office efficiency.
Records Review Specialist II, Rocklin
Gemini Legal
Rocklin, CA
11.2015 - 06.2020
- Reviewed records for Workers Compensation cases for accuracy, and ensured that records requested were provided.
- Adhered to HIPPA standards, process guidelines and completed duties within strict time constraints.
- Training of new hires.
- Updated records with new information.
- Maintained and updated records through dedicated digital database.
- Communicated efficiently with individuals concerning record information submitted or missing from files.
- Redacted information as requested when faced with potential privacy violations.
- Created and implemented standard operating procedures for records handling.
- Trained 15 direct reports on department procedures and policies to maximize department effectiveness.
Cashier
Citrus Heights
08.2014 - 11.2015
- For merchandise and gas Responsible for cash, debit and credit transactions.
- Reconciliation of cash drawer at end of shift.
- Sales and customer service.
- Inventory control and merchandising.
Support Lead
Aerotek: Recruiting And Staffing
Sacramento, CA
11.2012 - 09.2013
- Oversaw operations of a loan department which reviewed loan documents for a state funded program, HUD.
- Trained new hires.
- Personally reviewed up to 80 sets of loan documents daily.
- Provided technical support to loan officers.
- Assisted Supervisors and management with all support needs.
Business Center Manager, California
Department of Agriculture
06.2007 - 02.2011
- Created Training Manuals for Wild Land Fire Fighters.
- Purchasing and inventory control for a staff of 45 Federal employees.
- Provided technical assistance to staff on special projects.
Education
Diploma -
San Juan High School, Citrus Heights
08.1980 - 02.1984
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Administrative office operations
Records and database administration
Business communications
Organization, prioritizing, and multi-tasking
Team leadership and supervision
Database Management
Employee training and development
Administrative support
Time management
Patient-focused quality service
Timeline
Marketing Assistant
PIA Insurance Associates
08.2020 - 04.2021
Records Review Specialist II, Rocklin
Gemini Legal
11.2015 - 06.2020
Cashier
Citrus Heights
08.2014 - 11.2015
Support Lead
Aerotek: Recruiting And Staffing
11.2012 - 09.2013
Business Center Manager, California
Department of Agriculture
06.2007 - 02.2011
Diploma -
San Juan High School, Citrus Heights
08.1980 - 02.1984