Joanie Garrison
Ashland,AL
Summary
Billing and Insurance Coordinator with experience in claims submission, payment posting, and collections management. Responsibilities included daily submission of insurance claims, verification of insurance for scheduled patients, and handling collections effectively. Demonstrated ability to manage monthly statement generation and assist with patient inquiries while maintaining a professional environment. Proven track record in ensuring accurate billing processes and enhancing patient satisfaction through efficient appointment scheduling and check-out procedures.
Overview
18
18
years of professional experience
Work History
Billing and Insurance Coordinator
Calera Dental Center
Calera, AL
01.2008 - Current
- Submit claims daily
- Post insurance payments
- Handle collections
- Send statements monthly
- Verify insurance for all scheduled patients
- Help answer phones
- Schedule appointments
- Greeting and checking patients out
- Ensured compliance with infection control policies and procedures.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Educated patients on proper oral hygiene techniques and habits.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Education
Dental Assisting - Dental Assisting
UAB School of Dentistry: Dental Assisting
Birmingham, AL08-2005
Skills
- Claims submission
- Insurance verification
- Payment posting
- Collections management
- Knowledge of Excel and Word Document
References
References available upon request.
Timeline
Billing and Insurance Coordinator
Calera Dental Center
01.2008 - Current
Dental Assisting - Dental Assisting
UAB School of Dentistry: Dental Assisting
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