Joanie Hoge

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved client satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Adapted tagging, rotating, and product placement methods based on individual retailer requirements.

Approached and solved work problems with initiative and sound judgment

Implemented and executed planograms in line with store presentation guidelines

Verified proper self locations by checking style numbers, bin locations, and product documentation

Maintain organized merchandise displays with regular cleaning and recovery

Upheld store merchandising standards through proper fixture assembly and signage required for new remodel stores

Worked effectively with an adverse team to accomplish daily objectives and meet long-term goals

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Cultivated positive working relationships with coworkers from diverse backgrounds, fostering teamwork essential for completing complex remodel assignments.
• Implemented merchandising strategies based on company guidelines, promoting product visibility and enhancing customer shopping experiences.
• Demonstrated versatility by adapting quickly to new planograms and layouts, ensuring accurate implementation of changes.
• Facilitated smooth transitions between old and new layouts, providing clear communication with day shift staff regarding completed tasks.
• Increased store efficiency by rearranging merchandise and adjusting shelving according to planograms.
• Improved store appearance by efficiently executing overnight remodeling tasks.

• Minimized out-of-stock instances by closely monitoring inventory levels and promptly replenishing sold items.
• Reduced time spent on restocking shelves through strategic allocation of resources during peak hours or high-traffic days.
• Maintained strong relationships with suppliers and distributors, ensuring timely delivery of products for resets.
• Contributed to increased sales by effectively implementing promotions and seasonal changes in product assortments.