Joanie kirk
Sabinal,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
27
27
years of professional experience
Work History
Secretary
Maurice Chambers (Cowboy Country Church)
Sabinal, TX
08.2019 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos, and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into the system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Front Desk Receptionist
Wellesly Inn & Suits
Austin, TX
08.1997 - 04.1999
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Education
No Degree - Early Childhood Education
Central Texas College
Copperas Cove, TXSkills
- Office Management
- Financial Tracking
- Organized Calendar Management
- Effective Meeting Coordination
- Customer Support
- Inventory Management
- Payroll Administration
- Overseeing Purchasing Operations
- Efficient Mail Distribution
- Analytical Problem-Solving
- Letter writing
- Guest Relations
- Complex Problem-Solving
- Customer assistance and interaction
- Multi-Line Telephone Systems
Timeline
Secretary
Maurice Chambers (Cowboy Country Church)
08.2019 - Current
Front Desk Receptionist
Wellesly Inn & Suits
08.1997 - 04.1999
No Degree - Early Childhood Education
Central Texas College
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