Joanie Lewis
Tallahassee
Summary
Dynamic professional with a proven track record at ,The Department of Veteran Affairs, excelling in customer service and problem-solving. Recognized for exceptional teamwork and organizational skills, I effectively manage multiple tasks while maintaining attention to detail. Committed to building strong relationships and delivering results that enhance client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Medical Supply Technician
Department of Veterans Affairs
Tallahassee, FL
06.2017 - 11.2024
- Conducted regular audits of supply levels, contributing to budget management efforts.
- Assisted in developing annual budgets for medical supply purchases based on historical usage data and anticipated needs of each department within the facility.
- Conducted thorough research on new medical products, staying informed about industry advancements that could benefit the facility''s operations or patient outcomes.
- Negotiated better pricing with suppliers by leveraging long-term relationships or volume discounts, resulting in cost savings for the organization.
- Assisted healthcare professionals in locating necessary supplies, contributing to efficient patient care.
- Implemented a more effective system for tracking expiration dates, reducing instances of expired products being used in patient care.
- Provided exceptional customer service to internal staff members who required assistance accessing needed supplies or navigating inventory systems.
Medical Supply Technician
Department of Veterans Affairs
Omaha, NE
03.2016 - 06.2017
- Managed inventory of medical supplies, ensuring availability for patient care.
- Coordinated with clinical staff to fulfill supply requests efficiently.
- Operated sterilization equipment to maintain compliance with safety standards.
- Monitored expiration dates and rotated stock to minimize waste.
- Assisted in training new staff on supply management protocols.
- Implemented organizational systems for improved accessibility of supplies.
- Collaborated with vendors to ensure timely delivery of critical medical materials.
- Trained new Medical Supply Technicians on proper inventory management procedures, ensuring consistency across the team.
- Effectively managed medical supply returns and exchanges, ensuring prompt resolution of issues to minimize delays in patient care.
Education
Associate of Science - Surgical Technoloy
Virginia College
Pensacola, FL05-2015
High School Diploma -
Coffee High School
Douglas, GA05-2002
Skills
- Adaptable learning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Data entry skills
- Relationship building
- Verbal and written communication
Timeline
Medical Supply Technician
Department of Veterans Affairs
06.2017 - 11.2024
Medical Supply Technician
Department of Veterans Affairs
03.2016 - 06.2017
Associate of Science - Surgical Technoloy
Virginia College
High School Diploma -
Coffee High School