Joanisse Martinez Medina
Kyle,TX
Summary
Resourceful professional with over 10 years of experience in policy and regulations compliance. Highly motivated and proactive. Assertive analytical skills and attention to detail to conduct research and interpret complex information. Strong work ethic and adaptability. Excel in critical thinking, problem-solving, and communication. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven, known for unparalleled productivity and efficiency in task completion. Proven leadership skills in directing teams to meet organizational goals while ensuring adherence to industry regulations and standards.
Overview
12
12
years of professional experience
Work History
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
Austin, TX
08.2016 - Current
- Provide oversight and guidance to subordinate personnel in the performance of their duties. Responsible for identifying, distributing, and balancing workloads and tasks among employees in accordance with established workflow and skill level.
- Serve as rating official for the performance of subordinates. Provide input to managers concerning a variety of human resources matters, including but not limited to, employee performance, promotions, reassignments, awards, and recommending corrective or disciplinary actions.
- Participate and assist in the development of new policies, procedures, and training programs for employees. Recommend changes in policy and procedures based on observation of job duties. Participate in the development of strategic planning initiatives, workforce planning, and succession planning initiatives. Train, coach, and develop team members to ensure and implement security screening procedures in accordance with TSA objectives and directives. Engage in continuous development of critical thinking skills necessary to mitigate security threats by identifying, evaluating, and applying appropriate situational options and approaches.
- Investigate incidents involving security violations or suspicious activities at airport facilities. Complete routine and incident-related documentation. Prepare various types of communications, such as morning briefings, checkpoint logs, reports, and documents that are relevant to the work performed.
- Ensure compliance with applicable laws, regulations, and procedures related to transportation security. Respond quickly to emergency situations involving potential threats to passengers or cargo. Communicate and coordinate responses to suspicious activities.
- Responsible for reviewing IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Perform random searches of personnel, vehicles, luggage, and cargo entering and exiting the premises. Guard restricted areas to prevent unauthorized entry. Conduct regular drills and exercises designed to test preparedness levels among personnel assigned to the facility.
- Coordinated and maintained smooth passenger traffic flow through airport security checkpoints. Communicate with other screening staff to promptly call attention to potential or active safety problems.
- Provide leadership by setting an example through professionalism, integrity, respect for others, and commitment to excellence.
Quality Standards and Evaluation Assessor
Department Of Homeland Security, TSA
Austin, TX
04.2017 - 12.2017
- Evaluate overall local Practical Skill Evaluation program effectiveness, adjusting strategies as needed to ensure performance standards were met. Facilitated group meetings, provided resources to participants and monitored progress towards goals.
- Ensured completion of annual evaluations for approximately 450 employees (Hub/Spokes Airports) by coordinating schedules and assigned work and/or projects to assessors in order to achieve deadlines.
- Analyzed data collected from assessments, created reports summarizing assessment results, and communicated relevant information to superiors clearly and concisely.
- Performed quality assurance reviews on completed assessments prior to submission. Maintained accurate records of all assessment activities, including participant information, test scores and session notes.
- Reviewed existing policies, procedures and protocols related to assessment processes and made recommendations for improvement as needed.
- Provided technical assistance to other assessors regarding best practices in assessment procedures. Coached junior assessors on proper implementation of standardized testing protocols.
- Collaborated with assessors to ensure that all assessments were completed accurately and timely. Also, support the Practical Skill Evaluation Program by performing assessment duties. Provided feedback on evaluation instruments used during assessments.
- Ensured compliance with applicable laws, regulations, standards, guidelines and ethical principles governing assessments.
- Promoted a culture of continuous improvement within the team through sharing knowledge about emerging trends in assessment practices.
Investigator (Internship)
Department of Labor and Human Resources
San Juan, Puerto Rico
08.2012 - 12.2012
- Responsible for enforcing labor legislation based on compliance with regulations and laws in the private sector, such as the minimum wage, overtime pay, employment of minors, unfair dismissal, breaks and meal periods, work hours, vacations, and sick leave, among others.
- Adhered to departmental policies regarding investigations and reporting procedures. Researched relevant laws pertaining to active investigations.
- Conducted interviews with complainants to obtain information related to the case. Completed comprehensive face-to-face interviews with subjects and employers to generate reports documenting investigative findings, information verification, and corroboration.
- Documented facts and statements gathered from complainants, witnesses and employers.
- Reviewed time and attendance reports, performance reviews, disciplinary records, medical records, and other documents for evidence. Analyzed data gathered during investigations to determine the validity of claims or theories.
- Prepared detailed reports summarizing investigative activities and results. Presented case summaries at team meetings for review purposes.
- Maintained organized records of all information and material pertinent to open investigations. Organized and maintained files of all investigative activities.
Education
Bachelor of Arts - Labor Relations
University of Puerto Rico
San Juan, PR06-2013
Skills
- Attention to Detail
- Task prioritization and planning
- Decision-Making
- Analytical and Critical Thinking
- Integrity and Honesty
- Incident Investigation and Reporting
- Policy Enforcement
- Team Development
- Behavioral observations
- Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneDrive, Teams), Adobe
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Quality Standards and Evaluation Assessor
Department Of Homeland Security, TSA
04.2017 - 12.2017
Supervisory Transportation Security Officer
Department Of Homeland Security, TSA
08.2016 - Current
Investigator (Internship)
Department of Labor and Human Resources
08.2012 - 12.2012
Bachelor of Arts - Labor Relations
University of Puerto Rico
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