Joan Manuel Llanes
Miami,United States
Summary
A collaborative team player with a talent for problem-solving, I flourish in dynamic environments, adept at delivering solutions that drive productivity and enhance overall performance. Committed to optimizing logistical processes, I leverage my background in International Relations and global perspective to streamline supply chain operations and cultivate strategic partnerships. With a keen eye for detail and a commitment to excellence, I am prepared to excel in challenging logistics roles, contributing to organizational success with efficiency and precision.
Overview
7
7
years of professional experience
Work History
Operations and Logistics Coordinator
Sextant Marine Consulting
10.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Handled incoming and outgoing shipping and receiving activities.
Assistant Director of Operations
Lanes Machine Inc
08.2022 - 08.2023
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw day-to-day production activities in accordance with business objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
PASSENGER SERVICE AGENT
Swissport USA
09.2021 - 06.2022
- Tagged baggage and routed it to the appropriate location for loading and screening
- Oversaw ticketing, gate, and ramp services
- Provided a high level of customer service to each person by engaging customers and using active listening and practical interpersonal skills
- (VIPs and high-status passengers)
- Regular follow-through on all calls with confirmations and dissemination of requested information
- Monitored security and maintained operational protocols.
Assistant
GGI EUROPEAN TUNING
01.2017 - 11.2020
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Tracked production and quality control systems to proactively identify deficiencies.
- Developed and maintained filing systems to facilitate easy access to information.
- Constant contact with Corporate to respond promptly and efficiently to changes in the orders
Education
Associate of Arts - International Relations And Affairs
Miami Dade College
Bachelor of Arts - International Relations And Affairs
Florida International University
05-2021
Skills
- Adaptability
- Computer Skills
- Relationship building
- Project Coordination
- MS Office
- Schedule Coordination
- Presenting Ideas and Plans
- Meeting Coordination
- Project Management
- Scheduling
- Strategic planning and execution
- Data Entry
Timeline
Operations and Logistics Coordinator
Sextant Marine Consulting
10.2023 - Current
Assistant Director of Operations
Lanes Machine Inc
08.2022 - 08.2023
PASSENGER SERVICE AGENT
Swissport USA
09.2021 - 06.2022
Assistant
GGI EUROPEAN TUNING
01.2017 - 11.2020
Associate of Arts - International Relations And Affairs
Miami Dade College
Bachelor of Arts - International Relations And Affairs
Florida International University
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