Joann Ancheta

Work History

Registered Charge Nurse, Home Health

Mercy Home Health

01.2021 - Current

Trained new nurses in proper techniques, care standards, nursing skills/procedures, and safety protocols.
Managed approximately 30 incoming calls, text messages, emails and faxed orders daily from patients, family members, physicians, field staff and other customers.
Reviewed lab results and notified physicians immediately for any critical results to ensure treatment is initiated timely and prevent ER visits and hospitalizations.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Provide supervision to LVNs and assisting them in obtaining orders for patient treatments.
Monitor triage calls frequently to optimize patient satisfaction through timely response to concerns and effective communication among staff members.
Collaborated with other healthcare professionals to provide quality patient care.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Participated in quality improvement initiatives, contributing to the development of best practices within the department.
Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
Conducted regular audits of LVN practices, identifying areas for improvement and implementing corrective actions.
Reviewed LVN assigned patients to ensure that assignments are appropriate and within their scope of practice.
Coordinated daily nursing activities to ensure compliance with healthcare regulations, significantly reducing risk of non-compliance.
Implemented mentorship program for new nurses, accelerating their onboarding process and improving their competence.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Investigated and resolved issues affecting home health operations and patient care.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.

Home Health Registered Nurse Case Manager

Mercy Home Health

01.2007 - 01.2021

Increased patient satisfaction by building trust through compassionate communication and active listening skills.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Took samples to complete diagnostic and routine assessment tests.
Reduced hospital readmissions by providing thorough patient education and comprehensive discharge planning.
Streamlined documentation processes to ensure accuracy and timely completion of required paperwork.
Ensured regulatory compliance by adhering to federal, state, and agency guidelines in all aspects of home health nursing practice.
Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental needs to develop individualized care plans.
Conducted ongoing evaluations of care plan effectiveness, making adjustments as needed to optimize results.
Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
Contributed to organizational goals by actively participating in performance improvement initiatives related to home health nursing practice.
Prevented complications by promptly identifying potential issues and taking appropriate action to address them.
Utilized evidence-based practice guidelines when administering medications or performing treatments/procedures ensuring optimal safety and efficacy.
Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
Promoted patient self-management through health coaching and motivational interviewing techniques.
Served as an advocate for patients'' rights, ensuring their needs were met while respecting their preferences and values.
Collaborated with interdisciplinary team members for comprehensive patient assessments, resulting in tailored care strategies.
Introduced changes to patient care plans based on regular evaluations and patient changes.
Enhanced overall quality of life for patients suffering from chronic illnesses using a holistic approach that addressed physical, emotional, psychological, social wellbeing.
Enhanced patient satisfaction by establishing trust and rapport through empathetic communication and active listening.
Provided physical assessments, medication, and chronic disease management to home health patients.
Educated patients and families on disease processes, medications and treatments.
Provided emotional support and kind companionship to patients and families to increase overall wellness.
Assisted patients with activities of daily living to promote independence.
Assessed patients' health status and developed individualized care plans to suit needs.
Coordinated with other healthcare team members to support patient needs.
Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Collaborated with vendors to procure medical equipment, supplies and services.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Evaluated patient histories, complaints, and current symptoms.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Monitored patient reactions after administering medications and IV therapies.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Summary

Overview

Work History

Registered Charge Nurse, Home Health

Home Health Registered Nurse Case Manager

Education

Master of Science - Nursing

Bachelor of Science - Nursing

Skills

Vehicle Information

Timeline

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