JoAnn Baes
Fairfield,CA
Summary
Seasoned Implant Lead RDA with a robust background in dentistry, exemplified by expertise in Dentrix software and a detail-oriented mindset. At Compassionate Care Dental, excelled in patient education and treatment planning, enhancing patient satisfaction. Proven track record in mentoring colleagues and ensuring compliance with health standards, showcasing exceptional customer service and leadership skills.
Overview
24
24
years of professional experience
Work History
Implant Lead RDA
Compassionate Care Dental
Vacaville, CA
01.2021 - Current
- Knowledge with Yomi Robot.
- Treatment planning
- Prepares patients for treatment, and sets up and sterilizes equipment
- Assist Dr. With oral surgery and implant placement.
- X-ray, photos, Intraoral scanning and 3D scan
- Provide patient education
- Train other assistants when needed.
- Assist in all dentistry procedures.
- Fabricated provisional crowns, bleaching trays and custom impression trays from alginate impressions or stone casts when necessary.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
Registered Dental Assistant
Porteous Family Dentistry
Rodeo, CA
04.2015 - 01.2021
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Exposed dental diagnostic x-rays.
- Assisted Dr. In all four-handed dentistry procedures.
- Maintained inventory of supplies used during treatments.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Managed the front desk operations by answering phones, scheduling appointments and verifying insurance information.
- Organized lab cases for dentists by tracking progress throughout production cycle until delivery back to practice.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
Service Manager
Wells Fargo Bank, N.A.
Vallejo, CA
09.2000 - 11.2013
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Reviewed and processed customer deposits, withdrawals, loan payments, and transfers.
- Transmitted orders to supply cash to meet daily needs.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Resolved discrepancies related to customer accounts.
- Ensured compliance with all applicable federal regulations regarding banking operations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Registered Dental Assistant
Blake Austin College
Vacaville, CA12-2014
High School Diploma -
Armijo High School
Fairfield, CA06-1996
Skills
- Oral conscious sedation
- Dentrix software
- Eaglesoft
- Infection control proficiency
- Digital X-rays
- 4-handed dentistry
- Patient education
- Treatment planning
- Excellent customer service
- Detail-oriented mindset
- Microsoft office
- Time management
Certification
- Registered Dental Assistant
- CPR Certified
Timeline
Implant Lead RDA
Compassionate Care Dental
01.2021 - Current
Registered Dental Assistant
Porteous Family Dentistry
04.2015 - 01.2021
Service Manager
Wells Fargo Bank, N.A.
09.2000 - 11.2013
Registered Dental Assistant
Blake Austin College
High School Diploma -
Armijo High School
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