Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joann Baly-LMSW

Katy,TX

Summary

Skilled master's level social work professional with experienced in social services and program with disabilities and mental health arena. Passionate about providing meaningful support and services to all clients. Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.

Overview

13
13
years of professional experience

Work History

Therapist

Eternal Bliss Holistic Therapy
07.2023 - Current
  • Provide therapy for individuals, couple and group
  • Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
  • Conducted thorough assessments to accurately diagnose mental health conditions and develop appropriate treatment strategies.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.

Medical Case Manager Supervisor

AccessHealth
05.2023 - Current
  • Managed employees
  • Enter all required data into centralized patient care data management system
  • Submit statistical information on client served to Director of Behavioral Health & HIV services
  • Provide medical case management under Ryan White Grant to HIV infected individuals
  • Complete all required client assessment, re-assessments and care plan
  • Provide health education and information to HIV infected patient
  • Streamlined case management processes for increased efficiency and better patient outcomes.
  • Managed support services and fostered communication among social workers, therapists, clinic staff, and patients.
  • Worked closely with external agencies for seamless coordination of care, resulting in a more holistic approach to patient health and wellbeing.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Evaluated employee performance and coached and trained to improve weak areas.

Case Manager: Community Living Assistance Support Services

Vitaliving
01.2013 - 05.2023
  • Explained participant eligibility, program requirements, and program benefits to potential clients
  • Oriented participants to support assimilation into program
  • Worked with patients and families to navigate CLASS wavier and coordinate care
  • Developed, implemented, and communicated resource referrals to support CLASS waiver program
  • Responsible for conducting assessments using the DSM or ICD criteria to determine a client's health diagnosis
  • Applied Medicare and Medicaid requirements, managed care, and other and benefits to support patients
  • Liaised with clients to identify barriers and develop goals and action plans.

Clinical Social Work (IOP/PHP)

Inner Wisdom
09.2020 - 04.2021
  • Facilitated psycho-educational groups on mental illness symptoms management with clients experiencing wide range of mental illness diagnoses
  • Continuously monitored clients and recorded their progress against the measurable goals described in their treatment and care plans
  • Collaborated with multidisciplinary team to evaluate medical and physical condition of each client and evaluate unique needs
  • Performed psychosocial assessments, risk assessment, client evaluations, coordinated intake and provided case management.

Macro Social Work Intern

Greater Houston Chamber of Commerce
11.2019 - 06.2020
  • Mediated between Greater Heights Chamber, community, schools, and families
  • Facilitated supportive psycho educational groups with teen girls/Dove Program
  • Assisted in Kash Kamp to educate kids about financial responsibility
  • Participated in chamber's annual events
  • Networked and identified potential opportunities by attending community events.

Qualified Mental Retardation Professional

Rescare
05.2011 - 01.2013
  • Managed three homes with sixteen clients, two residential directors and eighteen direct care staff
  • Observed individuals, reviewed data and progress, and revise programs based on individual needs and performance
  • Conduct research related to mental health diagnosis and treatment using the DSM and ICD criteria
  • Ensure programmatic, medical, dietary, and vocational continuity of care
  • Ensure follow-up to recommendation for services, equipment and or programs
  • Assessed and procured adequate environment supports and assistive devices to promote independence
  • Established consistency among external programs and disciplines.

Education

Master of Social Work - Social Work

University of Houston
Sugar Land, TX
08.2021

Bachelor of Science - Human Development and Family Studies

University of Houston
Houston, TX
05.2009

Skills

  • Care coordination
  • Patient needs assessment
  • DSM5 & ICD10
  • Verbal communication
  • Collaboration
  • Motivation
  • Problem-solving
  • Community resources
  • Discharge planning
  • Case Documentation
  • Positive patient experiences
  • Mental Health Assessment
  • Psychotropic medications knowledge
  • Clinical Documentation
  • Individual Counseling
  • Empathy Development
  • Crisis Intervention
  • Evidence-based interventions
  • Goal Setting

Timeline

Therapist

Eternal Bliss Holistic Therapy
07.2023 - Current

Medical Case Manager Supervisor

AccessHealth
05.2023 - Current

Clinical Social Work (IOP/PHP)

Inner Wisdom
09.2020 - 04.2021

Macro Social Work Intern

Greater Houston Chamber of Commerce
11.2019 - 06.2020

Case Manager: Community Living Assistance Support Services

Vitaliving
01.2013 - 05.2023

Qualified Mental Retardation Professional

Rescare
05.2011 - 01.2013

Master of Social Work - Social Work

University of Houston

Bachelor of Science - Human Development and Family Studies

University of Houston
Joann Baly-LMSW