Joann Boschke
Camas,WA
Summary
Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.
Overview
15
15
years of professional experience
Work History
Executive Director
Trustwell Living Evergreen Place
10.2024 - 11.2025
- Oversaw daily operations of a 44-bed assisted living facility, ensuring compliance with all state regulations and exceeding quality care standards.
- Collaborated with the Community Relations Director to drive a 60% increase in occupancy within 5 months through targeted outreach and strategic marketing initiatives.
- Led cross-functional teams including care staff, sales, and business office to align with occupancy and service goals — mirrors regional collaboration with marketing and ops.
- Reinvigorated community reputation by supporting the marketer in reengaging referral networks and utilizing established partnerships to regain trust and visibility.
- Managed the facility budget for optimal allocation of resources to ensure the highest quality of care for residents
- Showcased accounting knowledge, reducing past due accounts receivable, tracking AP, payroll, invoicing, budget, and financial variance reports and cost reports
- Operate facility as per federal, state, and local levels regulations related to assisted living for compliance and accountability, striving for deficiency-free surveys
- Foster a warm-friendly environment by engaging and communicating effectively with residents, families, staff, and the team on a day-to-day basis, establishing positive relationships
- Promote an incredible resident experience by building relationships with residents and imposing superior standards for staff performance
Interim Administrator/Consultant
Oxford Senior Living
04.2024 - 10.2024
- This position was a 6 month interim position. The main scope of this position was to train the A.I.T on the following:
- Oversaw daily operations of a 107-bed memory care/assisted living facility, ensuring compliance with all state regulations and exceeding quality care standards.
- Collaborated with the Community Relations Director to drive a 45% increase in occupancy within 6 months through targeted outreach and strategic marketing initiatives.
- Led cross-functional teams including care staff, sales, and business office to align with occupancy and service goals — mirrors regional collaboration with marketing and ops.
- Regulated, managed, and developed the facility budget for optimal allocation of resources to ensure the highest quality of care for residents
- Showcased accounting knowledge, reducing past due accounts receivable, tracking AP, payroll, invoicing, budget, and financial variance reports and cost reports
- Operate facility as per federal, state, and local levels regulations related to assisted living for compliance and accountability, striving for deficiency-free surveys
- Foster a warm-friendly environment by engaging and communicating effectively with residents, families, staff, and the team on a day-to-day basis, establishing positive relationships
- Promote an incredible resident experience by building relationships with residents and imposing superior standards for staff performance
Interim Executive Director
Princeton Village Assisted Living
08.2023 - 03.2024
- Regulated, managed, and developed the facility budget for optimal allocation of resources to ensure the highest quality of care for residents
- Showcased accounting knowledge, reducing past due accounts receivable, tracking AP, payroll, invoicing, budget, and Financial variance reports and cost reports
- Operate facility as per federal, state, and local levels regulations related to assisted living for compliance and accountability, striving for deficiency-free surveys
- Foster a warm-friendly environment by engaging and communicating effectively with residents, families, staff, and the team on a day-to-day basis, establishing positive relationships
- Promote an incredible resident experience by building relationships with residents and imposing superior standards for staff performance
Business Development Manager
England Logistics
05.2023 - 08.2023
- Responsible for selling England Logistics services
- Prospect new leads and make phone calls daily
- Identify solutions for clients and new business opportunities
- Build, manage, and grow a book of business
Executive Director/Operations Manager
Brookdale Senior Living-Vancouver Stonebridge Memory Care
02.2022 - 02.2023
- Regulated, managed, and developed the facility budget for optimal allocation of resources to ensure the highest quality of care for residents
- Showcased accounting knowledge, reducing past due accounts receivable, tracking AP, payroll, invoicing, budget, and Financial variance reports and cost reports
- Operate facility as per federal, state, and local levels regulations related to assisted living for compliance and accountability, striving for deficiency-free surveys
- Foster a warm-friendly environment by engaging and communicating effectively with residents, families, staff, and the team on a day-to-day basis, establishing positive relationships
- Promote an incredible resident experience by building relationships with residents and imposing superior standards for staff performance
Executive Director (Temporary)
OneLife Senior Living-Middlefield Oaks Assisted Living Memory Care
07.2021 - 11.2021
- Maintained accurate and up-to-date records, conducting regular inspections and audits, addressing any areas of non-compliance promptly
- Implement programs and initiatives to improve the quality of care and services provided to residents through individualized care plans, ongoing health education, and social and recreational activities
- Supported continuous improvement, constantly assessing the effectiveness of the facility's operations, policies, and procedures and recommending changes or corrective action
Executive Director/Operations Manager
Avalon Senior Living-Tabor Crest II Memory Care
06.2020 - 04.2021
- Prepared and maintained facility budget, monitoring financials and adjusting as needed to ensure operational needs met budgetary constraints
- Managed the recruiting, hiring, ongoing training and development, daily relations, and performance evaluations for a team of 20 employees, increasing staff retention by 50%
- Developed and implemented strategies to enhance operational efficiency, raise revenue, and control costs by reducing expenditures and negotiating better contracts with third-party providers
Executive Director/Operations Manager
Koelsch Senior Communities-Canterbury Inn
12.2018 - 11.2019
- Steered management and performance, promoting a sales culture and partnering with other local businesses to meet occupancy goals and maintain a client satisfaction rate of 90% on annual surveys
- Tracked inventory levels to determine optimal ordering strategies for replenishing supplies/equipment and drive proper maintenance or community presentation
- Maintained stellar customer service, cleanliness/sanitation, and organization to ascertain safety, eliminate health risks and attract new prospects
Area/Travelling Executive Director/Operations Manager
Enlivant
11.2016 - 03.2018
- Directed, delegated, and implemented operational responsibilities, including HR, P&L administration, multi-million-dollar budget forecasting, and deal negotiation, attaining 15% organizational growth
- Propelled administrative tasks, performing risk assessments and implementing company procedures and operational policies, heightening efficiency and service delivery
- Optimized productivity and performance by exhibiting a sharp focus on team cohesiveness, training, and professional development opportunities, growing profit margins
Executive Director/Operations Manager
Prestige-Monticello Park
08.2015 - 10.2016
- Met financial goals; increased census, achieved budgeted goals & directed expense control
- Showcased accounting knowledge, reducing past due accounts receivable, tracking AP, payroll, invoicing, budget, and Financial variance reports and cost reports, optimizing financial health by 100%
- Led and guided 50+ staff, encouraging DEI culture, open communication, and accountability
Executive Director/Operations Manager
Regency Pacific-Ochoco Village Assisted Living
06.2014 - 08.2015
- Ensured residents thrive by continually evaluating needs and safety for desired outcomes and providing necessary support for departmental leaders
- Innovated marketing collateral, including promotional materials, outreaches, and attending community events to attract prospective residents and families
- Created a community that feels like home for every single person, providing quality aide, nursing, and therapy services for bettered quality of life
Health Information Management Director/Consultant
Life Care Centers of America-Cascade Park Care Center
03.2011 - 06.2014
- Managed the storage and retention of health information, ensuring compliance with regulatory requirements and industry best practices for data security and privacy
- Guaranteed compliance with regulations related to health information management, including Medicare, Medicaid and HIPAA and retained current records of licenses and liability insurance
- Monitored and reported on KPIs related to health information management, such as timeliness and completeness of documentation, and accuracy of coding and billing
Education
Bachelor of Science - Business Administration
University of Phoenix-Online Campus
RemoteAssociate's degree - Health Information Management
Portland Community College
Portland, ORSkills
- Budget management
- Regulatory compliance
- Financial reporting
- Team leadership
- Occupancy growth strategies
- Quality care standards
- Community engagement
- Marketing initiatives
- Community outreach
- Operations oversight
- Customer service excellence
- Human resources management
Timeline
Executive Director
Trustwell Living Evergreen Place
10.2024 - 11.2025
Interim Administrator/Consultant
Oxford Senior Living
04.2024 - 10.2024
Interim Executive Director
Princeton Village Assisted Living
08.2023 - 03.2024
Business Development Manager
England Logistics
05.2023 - 08.2023
Executive Director/Operations Manager
Brookdale Senior Living-Vancouver Stonebridge Memory Care
02.2022 - 02.2023
Executive Director (Temporary)
OneLife Senior Living-Middlefield Oaks Assisted Living Memory Care
07.2021 - 11.2021
Executive Director/Operations Manager
Avalon Senior Living-Tabor Crest II Memory Care
06.2020 - 04.2021
Executive Director/Operations Manager
Koelsch Senior Communities-Canterbury Inn
12.2018 - 11.2019
Area/Travelling Executive Director/Operations Manager
Enlivant
11.2016 - 03.2018
Executive Director/Operations Manager
Prestige-Monticello Park
08.2015 - 10.2016
Executive Director/Operations Manager
Regency Pacific-Ochoco Village Assisted Living
06.2014 - 08.2015
Health Information Management Director/Consultant
Life Care Centers of America-Cascade Park Care Center
03.2011 - 06.2014
Bachelor of Science - Business Administration
University of Phoenix-Online Campus
Associate's degree - Health Information Management
Portland Community College