Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Joann Cenom

Lake Worth,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experience server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

5
5
years of professional experience

Work History

Babysitter

Self Employed Web
Lake Worth, Florida
11.2019 - Current
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Cleaned kitchen areas, equipment and utensils.

Shift Manager

Checkers
Lake Worth, Florida
12.2022 - 05.2024
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

High School Diploma -

Lake Worth High School
Lake Worth, FL
05-2023

Skills

  • Schedule Management
  • Behavior monitoring
  • Homework Assistance
  • Activity Planning
  • Emergency Response
  • Conflict Resolution
  • Strong Work Ethic
  • Time Management
  • Professionalism and Discretion
  • Reliability and punctuality
  • Child Supervision

Languages

English
Native/ Bilingual
Creole
Full Professional
French
Limited

References

References available upon request.

Timeline

Shift Manager

Checkers
12.2022 - 05.2024

Babysitter

Self Employed Web
11.2019 - Current

High School Diploma -

Lake Worth High School
Joann Cenom