Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joann Conner

Elmira

Summary

Compassionate Mental Health Therapy Aide with hands-on experience providing therapeutic care to individuals grappling with various mental health disorders. Known for implementing effective treatment plans and utilizing evidence-based therapeutic techniques aimed at promoting overall wellness. Strong interpersonal skills, capable of building trustful relationships with patients and effectively collaborating with multidisciplinary teams. Previous work has resulted in improved patient outcomes and enhanced well-being.

Overview

20
20
years of professional experience

Work History

Mental Health Therapy Aide

Elmira Psychiatric Center-CCR
Elmira
02.2013 - Current
  • Conducted assessments of clients' mental health status and progress towards treatment goals.
  • Provided emotional support and guidance to individuals struggling with mental health issues.
  • Provided transportation assistance when needed.
  • Attended regular staff meetings and trainings related to mental health topics.
  • Developed positive relationships with clients through active listening and empathy.
  • Facilitated activities designed to improve social skills, communication, and problem solving abilities of clients.
  • Assisted with daily living tasks including meal preparation, bathing, dressing.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.

Clinical Assistant

Arnot Ogden Medical Center
Elmira
06.2012 - 10.2023
  • Collected specimens from patients for lab testing.
  • Assisted in the preparation of patients for examinations and treatments.
  • Worked collaboratively with other healthcare professionals to provide quality care for patients.
  • Assisted patients with basic care and provided excellent service.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Residential Instructor

Able 2 Products
Elmira
01.2005 - 06.2012
  • Assessed basic needs of clients such as food security or housing stability then connected them with available resources.
  • Adhered to confidentiality standards regarding protected health information while working within HIPAA guidelines.
  • Encouraged client participation in community activities such as volunteering or attending local events.
  • Provided daily support and guidance to residents in a residential setting.
  • Maintained accurate records related to client care including service plan notes and incident reports.
  • Supervised medication administration according to established protocols ensuring proper documentation was completed accurately and timely.
  • Provided transportation for clients to appointments or outings when needed using agency vehicles or public transportation options.
  • Helped residents with activities of daily living, grooming and feeding.
  • Directed the spending of client funds, ensuring compliance with financial guidelines and accurate record-keeping.
  • Managed the stocking of medication within the facility, ensuring timely availability and compliance with health standards.
  • Managed grocery shopping for the facility, ensuring timely and efficient procurement of necessary supplies.

Education

High School Diploma -

Elmira Free Academy
Elmira, NY
01-2010

Skills

  • Crisis intervention
  • Medication management
  • Patient transport
  • Confidentiality adherence
  • Community resource coordination
  • Daily living assistance
  • Self-care promotion
  • Goal setting assistance

Timeline

Mental Health Therapy Aide

Elmira Psychiatric Center-CCR
02.2013 - Current

Clinical Assistant

Arnot Ogden Medical Center
06.2012 - 10.2023

Residential Instructor

Able 2 Products
01.2005 - 06.2012

High School Diploma -

Elmira Free Academy

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