JOANN CORRY
Philadelphia,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated worker with exceptional communication, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers. I can be relied upon to help your company achieve its goals
Overview
11
11
years of professional experience
Work History
Facilities Assistant Manager
Temple University
02.2023 - Current
- Provide reservations and event management for internal and external events on a rotating schedule
- Tour campus daily and inspect for maintenance issues and report any emergencies to building engineers
- Ensure security and emergency preparedness procedures are implemented properly.
CAE 3, Commercial Customer Service
Comcast Communication Corporation
01.2018 - 05.2022
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
- Used job-related software to complete contract forms, prepare changes of address records, or issue service discontinuance orders
- Analyzed and collected customer information to prepare product or service reports.
Patient Care Coordinator
Hahnemann University Hospital
10.2016 - 06.2019
- Optimized patient satisfaction and provider time by scheduling appointments in person or by phone
- Protected patient rights by maintaining medical and financial confidentiality in accordance with HIPAA
- Determined medical insurance eligibility in accordance with the patient's current plan coverage
- Answered telephone and directed calls and voicemails to appropriate staff.
Business Administrative Assistant
Philadelphia University
03.2013 - 01.2016
- Maintained scheduling and event calendars
- Answered telephones to give information to callers, take messages, or transfer calls
- Ordered and dispensed supplies to maintain office inventory
- Arranged conference, meeting, and travel reservations for office personnel.
Education
Bachelor of Science (B.S.) In Business Administration -
Gwynedd Mercy University
Gwynedd Valley, PA12.2014
Skills
- Customer Retention Strategies
- Upbeat and Positive Personality
- Resourceful Researching
- Responding to difficult customer
- Calm and Professional Under Pressure
- Customer Account Management
City
Philadelphia
State
PA
References
Reference available upon request
Timeline
Facilities Assistant Manager
Temple University
02.2023 - Current
CAE 3, Commercial Customer Service
Comcast Communication Corporation
01.2018 - 05.2022
Patient Care Coordinator
Hahnemann University Hospital
10.2016 - 06.2019
Business Administrative Assistant
Philadelphia University
03.2013 - 01.2016
Bachelor of Science (B.S.) In Business Administration -
Gwynedd Mercy University
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