Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

JoAnn Czechowski

CHEEKTOWAGA,NY

Summary

Detail-oriented Patient Registration Specialist experienced in managing patient interactions and ensuring accurate registration. Enhanced patient experiences through effective relationship building and problem-solving skills across various medical fields including Cardiology, Pulmonary, Podiatry, and Endocrinology. Streamlined billing processes in temporary roles within OBGYN and Pediatric ER environments.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Medical Representative

Associated Physicians Of Western New York
Buffalo, NY
11.2005 - 12.2025

Facilitated patient check-ins to ensure accurate registration and appointment scheduling.

verifying insurance

triaging patient calls and routing to proper staff, including service messages

processing Workers' Compensation claims for submission

set up Workers' Compensation and DOL sites for claim processing

Completion of FMLA, PFL and Disability forms for provider signature

Dr Donald Rachow

Dr Donald Rachow
Amherst, NY
03.2002 - 11.2025

Greeted and checked in patients

answered and triaged calls for Doctor review

Verifying insurance

processed medical claims from submission

prepared deposits and made deposits

posted payments

various other office duties

Buffalo Cardiology & Pulmonary Associates

Buffalo Cardiology & Pulmonary
Williamsville, NY
10.1990 - 01.2000

Checked in patients.

claims Medicare and Medicaid for processing

hospital billing

answering calls from hospital staff and sending call information

to provider on call

Education

No Degree - Secretarial Classes

Bryant And Stratton Business Institute
Buffalo, NY

No Degree - Nursing

SUNYAB
Buffalo, NY
01-1978

No Degree - Nursing

Buffalo General Hospital School of Nursing
Buffalo, NY
09-1977

Skills

  • Customer engagement
  • Problem-solving
  • Data collection
  • Goal-oriented mindset
  • Insurance verification
  • Issue resolution
  • Positive attitude

Certification

Practice Management Institute ICD-9-CM Coding Workshop

Interests

I enjoy doing various crafts, Crocheting, Embroidery, Plastic Canvas, Diamond Art, sewing and others

Timeline

Medical Representative

Associated Physicians Of Western New York
11.2005 - 12.2025

Dr Donald Rachow

Dr Donald Rachow
03.2002 - 11.2025

Buffalo Cardiology & Pulmonary Associates

Buffalo Cardiology & Pulmonary
10.1990 - 01.2000

No Degree - Secretarial Classes

Bryant And Stratton Business Institute

No Degree - Nursing

SUNYAB

No Degree - Nursing

Buffalo General Hospital School of Nursing
JoAnn Czechowski