JO ANN CZOMBA
3447 SW Thomas Ave, Gresham,OR
Summary
Dynamic administrative professional with a strong track record in supporting executive leadership and driving operational efficiency. Expertise in managing confidential information and optimizing executive schedules to enhance productivity. Committed to fostering team collaboration and adapting to evolving business needs through exceptional communication and organizational skills. Proven ability to streamline processes and contribute to a positive workplace culture, ensuring seamless operations in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Chief Operations Officer
Broad Avenue Studios
10.2023 - 06.2024
- Is a strategic partner to the Principal, collaborating closely with them to define and achieve the business objectives and priorities of the office
- Held the critical responsibility for establishing and managing the office's infrastructure, ensuring the delivery of high-quality luxury interior design services to clients
- Took charge of all aspects of entity operations, including recruiting and staff management, and coordinates administrative, legal, tax, and compliance activities both internally and with external advisors
- Collaborated with the Principal to develop the strategic vision, mission, and goals for interior design
- Built the necessary infrastructure to provide a comprehensive suite of services supporting the Principal and Interior Designers.
- Established internal processes, procedures, and controls to ensure efficient office operations, leveraging technology where possible
- Providing leadership to current staff, fostering a culture of excellence and client focus
- Overseeing risk management, ensuring the safeguarding of office assets and information
- Proactively identified and addressed client needs, challenges, and opportunities and provided well-researched recommendations
- Acted as a senior advisor to the interior designers, offering guidance and support in various matters
- Proactively identified and addressed client needs, challenges, and opportunities, and provided well-researched recommendations
- Secured 90% satisfaction rate for all client services offered.
Executive Assistant to Founder and CEO
Greg Orick Marine Construction
03.2023 - 10.2023
- Provided strategic administrative support to the CEO.
- Managed and supervised the CEO's maintenance, gardening, domestic team, and chef at his residence and multiple rentals while obtaining maximum productivity, efficiency, quality, and service.
- Designed and planned during the early stages of a four-home remodeling project to determine the feasibility of execution.
- Managed field crew and subcontractor schedules to ensure timely completion of projects.
- Performed quality control duties and responsibilities regarding work being performed.
- Ensured that subcontractors fully execute and comply with their contracted scope of work.
- Directed/coordinated work in the field in accordance with plans and specifications.
- Communicated any conflicts or revisions associated with the project to the contractor and sub-contractor before execution.
- Identified subcontractor non-compliance with quality standards.
- Ensured subcontractors have corrected all deficiencies identified.
- Walked all projects multiple times a week to monitor progress, accuracy, cleanliness, and safety
- Performed job progress and completion punch lists.
- Designed kitchens and bathrooms and ordered all lighting, doors, windows, tile, and hardware for all projects while staying within budget.
- Managed correspondence and communication, maintaining professionalism in all interactions.
- Ensured that subcontractors have corrected all identified deficiencies across departments. deficienciesthat
Executive Assistant to Founder and CEO
Bob's Watches
03.2022 - 03.2023
- Provided strategic administrative support to the CEO and VP.
- Estate Manager for the home in Naples, FL, Aspen, CO, and Newport Beach, CA. ensuring the maintenance, gardening, pool, cleaning staff, and pet sitter followed protocol and directions.
- Project managed all contractors for the opening of the new office.
- Book all travel arrangements for the CEO & VP.
- Ability to analyze and revise operating practices to improve efficiency.
- Detail-oriented and comfortable working in a fast-paced office environment.
- Professional in appearance and demeanor with a service-oriented attitude.
- Takes initiative to do what needs to be done and enjoys helping others.
- Exceptional communication skills.
- Superior organization skills and dedication to completing projects.
- Manages all IT and phone setup.
- Orders and approves all office supplies.
- Bookkeeping and paying bills for multiple homes within the United States.
- Provides support with sales and phones.
Executive Assistant to the Chief Executive Officer
Gulf Western Group
02.2018 - 02.2022
- Supervised and guided the Receptionist, Marketing Coordinator, & Administrative Assistants.
- Oversaw the development of all Social Media and Marketing.
- Assisted General Counsel with record retrieval.
- Reviewed, edited, and submitted all contracts. Notices to improve efficiency.
- Managed executive calendars, prioritizing appointments and maximizing time efficiency for the CEO
- Facilitated communication between the CEO and stakeholders, ensuring timely responses and information flow
- Developed and maintained filing systems for confidential documents, enhancing retrieval processes
- Coordinated complex travel arrangements and itineraries, optimizing logistics for business trips
- Prepared detailed meeting agendas and minutes, improving follow-up on action items
- Implemented office procedures that increased operational efficiency and streamlined workflows
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Created expense reports, budgets, and filing systems for the management team.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant to the Chairman and CEO
Rouses Point Pharmaceuticals & Cobalt Laboratories Inc.
01.2007 - 01.2018
- Designed high-impact labels and packaging.
- Provided strategic administrative support to CEO, VP Sales.
- Worked with product teams to manage new product developments.
- Managed launch campaigns for new products.
- Managed distribution channels for products.
- Handled confidential information, which would have immediate negative impact on company operations, performance, or value if shared beyond its intended audience.
- Travel arrangements; maintain appointment schedules and calendar; schedule conference calls; arrange meetings and trade show booths.
- Using own discretion, manage the CEO, VP Sales, and VP Marketing calendars by screening telephone calls and scheduling meetings/appointments.
- Designed trade show booths, PowerPoint slides, and trade magazine ads.
- Worked on the FDA serialization initiative via Trace link.
- Assisted General Counsel with special projects and maintained all state licenses.
- Office management is responsible for employee relations and for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people for the business.
Education
Business Major -
Kent State University
Kent, OHSkills
- Problem Solving
- Project execution management
- Complex Travel Arrangements
- Meeting and Events
- Confidentiality and Discretion
- Proactive problem-solving
- Advanced MS Office suite
- Docusign
- Slack
- Google Suite
- Adobe Creative Suite
- Canva Pro
Timeline
Chief Operations Officer
Broad Avenue Studios
10.2023 - 06.2024
Executive Assistant to Founder and CEO
Greg Orick Marine Construction
03.2023 - 10.2023
Executive Assistant to Founder and CEO
Bob's Watches
03.2022 - 03.2023
Executive Assistant to the Chief Executive Officer
Gulf Western Group
02.2018 - 02.2022
Executive Assistant to the Chairman and CEO
Rouses Point Pharmaceuticals & Cobalt Laboratories Inc.
01.2007 - 01.2018
Business Major -
Kent State University