JoAnn DUlski
Gansevoort,NY
Overview
11
11
years of professional experience
Work History
Caregiver, Special Needs
Greater Adirondack Home Aides
Queensbury, NY
03.2020 - Current
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Facilitated best care by developing strong and trusting rapport with patient.
- Engaged client in physical and mental activities to sustain quality of life.
- Administered necessary medications as directed by care plan.
Senior Medical Secretary
Trinity Health- Hospice
Saratoga Springs, NY
01.2016 - Current
- Conducted patient intake interviews to collect medical information and insurance details.
- Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
- Updated patient financial information to promote accurate record keeping.
- Addressed, documented, and responded to incoming correspondences to address client queries.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Timeline
Caregiver, Special Needs
Greater Adirondack Home Aides
03.2020 - Current
Senior Medical Secretary
Trinity Health- Hospice
01.2016 - Current