Joann Feinberg
Oceanside,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
18
18
years of professional experience
Work History
Office Manager
Law Offices Of Joshua N. Krellen Esq.
Baldwin, NY
09.2020 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed complex schedules for attorneys and lawyers with court dates and client meetings.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Completed document revisions, court document filings, travel arrangements and client billing.
- Organized key evidence exhibits to prepare for trials.
- Updated company software with skip trace results.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Conferred with clients and other involved parties to gather and track case information.
- Contacted clients to schedule appointments and discuss progress of cases.
- Handled electronic court filings and coordinated court activities.
- Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
- Conducted skip traces to obtain case participant information.
Senior Credit Manager
FF CREDIT CORP
Baldwin, NY
02.2016 - 03.2020
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Monitored accounts for signs of fraud and non-payment issues.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Referred delinquent accounts to collections department or outside resources.
Legal Assistant -Office Manager
Law Offices Of Steven M. Feinberg Esq
Jericho, NY
01.2004 - 02.2016
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Recorded expenses and maintained accounting records.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Authored clear and professional business documents.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Obtained signatures from attorneys for legal documents.
- Entered new cases into company database.
- Filed documents with courts on behalf of attorney.
- Created, indexed and maintained client binders.
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
- Ordered priority documents from USPTO website.
- Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.
Education
High School Diploma -
Bay Shore Senior High School
Bay Shore, NY06.2003
Skills
- Staff Training
- Office Management
- Executive Calendars
- Documentation
- Clerical Support
- Managing Deadlines
- Credit and Collections
- Delinquent Accounts Monitoring
- Administrative Support
- Collection Processes
- Court Proceedings
- Westlaw and LexisNexis
- Court Documentation
- Electronic Filing System
Accomplishments
Licensed New York State Realtor
Affiliated with NAR and LIBOR
Hobbies
On my free time I am an avid reader and novice artist.
Timeline
Office Manager
Law Offices Of Joshua N. Krellen Esq.
09.2020 - Current
Senior Credit Manager
FF CREDIT CORP
02.2016 - 03.2020
Legal Assistant -Office Manager
Law Offices Of Steven M. Feinberg Esq
01.2004 - 02.2016
High School Diploma -
Bay Shore Senior High School
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