JOANN FINNEGAN
Sewell,NJ
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
34
34
years of professional experience
Work History
RN Orthopedic Surgeon Office
Ponzio Orthopedics
02.2018 - 02.2019
- Audited charts and reviewed clinical documents to verify accuracy.
- Evaluated patient histories, complaints, and current symptoms.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Enhanced department efficiency by monitoring, managing and effectively ordering of resources.
- Increased patient satisfaction through clear communication of treatment options, risks, benefits, and expected outcomes.
- Recorded details regarding therapies to keep patient charts updated.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Collaborated with outside services regarding lab specimens and testing of patients to ensure appropriate treatment while managing rapidly changing conditions.
Hospital Volunteer
Jefferson Health System (Kennedy Health System)
02.2017 - 02.2018
- Supported hospital staff in daily tasks within the offices of the Cancer Center, resulting in improved efficiency and patient satisfaction.
- Restocked supplies, educational materials and consumables to prepare for patient distribution for the hospital Maternity Center.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
- Provided administrative support by filing documents, coordinating charts and answering phones.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Maintained accurate patient records, handling medical histories and medication schedules with sensitivity.
Telephone Triage Registered Nurse
Advocare Laurel Pediatrics
09.2008 - 02.2009
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision making.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Ensured compliance with established clinical guidelines during telephonic assessments, promoting best practice standards throughout the organization.
- Provided exceptional customer service to callers, establishing trust and rapport while addressing their health concerns.
- Ensured patient safety by adhering to strict confidentiality protocols while handling sensitive medical information
- Administered Influenza Vaccines and educated family members/caregivers on patient care instructions.
Pediatric Care Registered Nurse (Intermediate)
Children's Hospital Of Philadelphia, CHOP
01.1987 - 01.1998
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management and function and rehabilitation to patient's parents and caregivers.
Admissions Specialist
Independence Blue Cross
01.1990 - 01.1992
- Completed admissions duties with timeliness and accuracy.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Reviewed and verified data on all submitted documentation
- Conducted thorough evaluations of admission and second surgical opinion determination using established criteria and guidelines, contributing to timely admission decisions.
- Developed and maintained professional relationships with referring agencies to increase patient services.
- Consultations with physicians and medical directors.
Medical Research Assistant
American Physician Services
01.1989 - 01.1990
- Ensured compliance with ethical guidelines and regulations of medical records.
- Streamlined and reviewed medical records for coding process to increase efficiency and reduced errors.
- Implemented quality control measures to maintain high standards of data integrity and reliability.
Operating Room Registered Nurse
Hospital Of The University Of Pennsylvania
01.1988 - 01.1989
- Maintained a sterile environment within the operating room, reducing the risk of infection.
- Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
- Coordinated with surgeons and staff to deliver safe patient care during operations.
- Enhanced patient safety by implementing strict adherence to surgical protocols and guidelines.
- Provided effective bedside care to patients after procedures to deliver comfort.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for post-operative patients.
- Monitored patients during recovery and provided post-operative care.
Telemetry Registered Nurse
Hahnemann Hospital
01.1985 - 01.1987
- Decreased patient complications through diligent monitoring of vital signs, lab results, and other telemetry data.
- Enhanced patient care by accurately interpreting cardiac monitor readings and promptly reporting critical findings to healthcare team.
- Prevented life-threatening complications by quickly recognizing early warning signs of deterioration in critically ill patients under close observation.
- Administered prescribed medications safely and effectively while closely monitoring potential side effects or adverse reactions.
- Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients with complex conditions.
- Improved patient outcomes by providing comprehensive education on medications, procedures, and lifestyle modifications.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
Education
Certificates -
Bucks County Community College
2006
Certificate - Pennsylvania Board Certified Program, Paralegal
Holy Family University
Philadelphia, PA1992
Diploma - Nursing
Saint Agnes Medical Center School of Nursing
Philadelphia, PA01.1984
Skills
- Clinical judgment
- Direct Patient Care
- Patient education and counseling
- Family Education
- Maintaining privacy
- Patient Relations
Timeline
RN Orthopedic Surgeon Office
Ponzio Orthopedics
02.2018 - 02.2019
Hospital Volunteer
Jefferson Health System (Kennedy Health System)
02.2017 - 02.2018
Telephone Triage Registered Nurse
Advocare Laurel Pediatrics
09.2008 - 02.2009
Admissions Specialist
Independence Blue Cross
01.1990 - 01.1992
Medical Research Assistant
American Physician Services
01.1989 - 01.1990
Operating Room Registered Nurse
Hospital Of The University Of Pennsylvania
01.1988 - 01.1989
Pediatric Care Registered Nurse (Intermediate)
Children's Hospital Of Philadelphia, CHOP
01.1987 - 01.1998
Telemetry Registered Nurse
Hahnemann Hospital
01.1985 - 01.1987
Certificates -
Bucks County Community College
Certificate - Pennsylvania Board Certified Program, Paralegal
Holy Family University
Diploma - Nursing
Saint Agnes Medical Center School of Nursing
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