JoAnn Fulton

Was an Auction house.

My responsibilities were taking photos, posting to internet. Pulling orders, taking care of customers payments. Anything else that needed attended to.

• Quickly prepared orders for delivery by picking from shelves.

I set up calls for people to receive calls from incarcerated people. Processed credit card payments.

• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.2
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed day-to-day business operations.
• Developed business plan, processes and procedures to provide superior
• groceries customers.
• Owner Operator

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
• Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Implemented comprehensive training program for new hires, improving their integration into team and productivity.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Enhanced communication within office by implementing centralized digital messaging platform.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Reduced environmental impact by initiating recycling program and promoting paperless processes.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Completed bi-weekly payroll for 53 employees.